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Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
Great experience Always have a good experience and Dave Ramstad is an incredible Service Writer. He always takes care of us on all of our vehicles. I've recommended a number of people go and see Dave.
Business response:
Hi, Mark! Thank you for choosing Toyota Carlsbad! I know Dave Ramstad will appreciate your recommendation! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service until its time to go. The only complaint is that when your car brought up, they don't tell you that the keys are available and you can go. Thank you,
Business response:
Hi there! Thank you for your feedback. I will share your experience with our management team and ensure our valets are communicating effectively. We know your time is important and want to get you on your way quickly. If there is anything else I can help with please reach out to me directly! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Alonso nos dio un servicio de primera. Estamos contentos. Alonso gave us 5 star service answering our questions with patience and detail. We are happy with the experience and will recommend him to anybody looking for a Toyota.
Business response:
Hi there, Thank you for your review with Alonso! I know Alonso will appreciate your recommendation! Enjoy your new ride! Thank you choosing Toyota Carlsbad, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Best Toyota Service Always satisfied with outcome. No problems or questions with quality of work. Job is done on the first try. I am always given the option to continue with any repair recommendations suggested.
Business response:
Hi there! Getting the job done right the first time is our top priority. No worries about quality, our technicians are factory trained by Toyota to ensure your safety and quality of work! Thank you for sharing your feedback! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
50,000 mile ckeck up Everything went well and it was exactly the amount of time that Molly said it would be. I waited in the lobby while my car was being serviced. It has everything you need to make your stay comfortable.
Business response:
Hi there! Thank you for sharing your experience with Molly! She knows your time is valuable and will get you back your vehicle as promised! What was your favorite part of our service lounge? I love the cookies and coffee! ;) See you next time, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Always Wonderful I have been going to this Toyota for years and love the care and knowledge that that they show me. I moved down to San Diego and I still drive the 45 minutes just to go to this Carlsbad Toyota dealership.
Business response:
Hi there! Thank you so much for taking that 45 minute drive! We do appreciate you! :) Wishing you many more miles! See you on your next service visit! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service I wanted service without an appointment, and they still treated me right. Only took a little over an hour. Service advisor thoroughly explained future service needs.
Business response:
Hi there! We will always treat you right here at Toyota Carlsbad! While we do recommend appointments, you are more than welcome to visit us without one. Our service team will work diligently to service your vehicle the same day. :) With that being said, feel free to book your future service visit with your advisor, Jeff, if you haven't done so already. We look forward to seeing you again! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Effcient and Effective I was able to drop my Tundra off and the took care of the service inside of 3 hours. It is an efficient and effective way to keep my truck running well.
Business response:
Hi there! Thank you for your feedback! Efficient and effective are just two of our goals here at Toyota Carlsbad. It's great to hear we achieved them with you. We wish you many more miles with your Tundra. Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great experience As always, the staff and service were excellent! They are prompt and friendly and the waiting area is very comfortable. I really appreciate the coffee. Thank you!
Business response:
Hi there! You are so welcome! And thank you for choosing Toyota Carlsbad as your Service Department! We look forward to seeing you on your next visit! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
Toyota Carlsbad is closed now. It will open at 10:00 a.m.
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