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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great Pete was awesome! Toyota is lucky to have him. Great customer service with a genuine personality! Pete spoke on my behalf with the third party warranty regarding tire. He was great!
Business response:
Hi! We are very lucky to have Pete on our team! We appreciate him very much! Thank you for your kind words. It means a lot to us to hear about your experience with our employees! Glad Pete got your tire taken care of! See you next time! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Toyota Carlsbad..You are singing the song Efficient and friendly check in. Nice and fully equipped waiting room. Great experience. Here are some more words to fill up your minimum words,,,there.
Business response:
Hi there! Ahhh! Now the jingle is stuck in my head! LOL Toyota Carlsbad... :) Beautiful review! Thank you so much! We appreciate your loyalty to Toyota Carlsbad and look forward to seeing you next time. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Always Pleased Met with service writer for a scheduled 5,000 mile service appointment who is always informed and prepared and wastes no time. He told me I'd have my car back in 2 hours including the time to handle the airbag recall. Sure enough, he found me in the waiting room after 1.5 hours and I was on my way home with a great report card.
Business response:
Hi Bob! That sounds just like Kevin! He will not waste a second of your time! So awesome to hear about your experience! Thank you so much for being a loyal guest. We appreciate your feedback. See you at your next visit, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Expectations Met I was advised that the repair/recall would take roughly 3 hours. They were able to get the truck in and out in under 2 hours. I was pleasantly surprised.
Business response:
Hi Scott! Thank you for sharing your experience with our Service Department! It is a great surprise to be out of an appointment in less time than expected!! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
These guys kick xxx . I went in looking for a used car and these guys gave me such a good deal I ended up leaving with a BRAND NEW camry!! Thank you guys for everything
Business response:
Hey there! That's what we do; we give you the best deal in town! ;) Congratulations on your New Camry! I know you will love all of the features! You are more than welcome! Thank you for choosing Toyota Carlsbad! Wishing you many miles, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent work and even better customer service. The quality of work was excellent and Kevin Laird always does an excellent job when we bring our cars in for service. We always make a point of asking for him.
Business response:
Hi there! Thank you for sharing your experience with Kevin Laird! He will appreciate your feedback! Your patronage is important to us, thank you for choosing Toyota Carlsbad! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Glad I bleed Toyota. excellent! Customer Service is exactly what I received. Great vibe through out the facility. Their actions speak louder than words. Loyal to Toyota#1. I will be back Terminator voice. Thank you!
Business response:
Hey there! We appreciate your loyalty and enthusiasm! Thank you so for choosing Toyota Carlsbad for your Services. We do speak through our actions, thank you for taking notice!! We can't wait to have you back! (in the Terminator voice) Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent Car was taken to the service center for the Teflon coating in the morning and was a same day pick up to get it back.
Business response:
Hi there! Thank you for sharing your feedback with our on-line community! isn't it so convenient to have Teflon coating done in one day! One of the many services we have to offer here at Toyota Carlsbad! Thank you for choosing us! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
BEST AUTO TECHNICIAN AND SERVICE MANAGER The auto technician (Nck Welch) who works on my vehicle is extremely competent; I never worry about breaking down on California freeways due to his expertise. The two service managers (Kevin Skinner and Kevin Laird) have always given great advice as to the maintenance needs for my vehicles. I have been going to Toyota Carlsbad since I purchased my first vehicle there in 2001. Since then I have never broken down or had to worry about the performance of my vehicles. I attribute this to ... read more
Business response:
Hi Barry!! Thank you so much for taking time out of your day and writing this review! You are too kind! It makes me so happy to hear about our employees that don't tend to get the "shout-outs" because no one sees their faces. I know Nick will be very thankful to know you appreciate him and feel safe due to his work. You're loyalty means so much to us. Thank you for choosing Toyota Carlsbad! I will share your beautiful review with our entire team today! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toy... read more
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 8:30 a.m.
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