This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
My brakes needed repair My front end vibrated under hard braking. Having done most of my own brake work over the last 40+ years, I knew pretty much what was required. The consultant confirmed that it needed the rotors trued and pads changed. Unbelievably they had no brake pads so I had to come back. However , when I did come back they got me in and out in a couple of hours and the brakes work great. The waiting facilities are very pleasant and the time went quickly. I was kept updated on the progress and I really appreciated... read more
Business response:
Hi there! Thank you for choosing Toyota Carlsbad to service your vehicle! I do apologize for you having to make two trips. I almost can't believe we were out of brake pads! With that being said, we are the largest service department in Southern California servicing over 200 cars a day!! Glad we got you back in, in a timely manner, and out in few hours. Thank you for your review. I will pass this on to Keziah and team today! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great The salesman is a person I can trust and the people that works with him are amazing. They are always, very polite and courteous. Simply the best!
Business response:
Hi Garcia! Thank you so much for your review. It looks like you had the pleasure of working with Martin Suarez and team. He is very trustworthy! Feel free to contact him or his assistant any time! Enjoy your week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
I had a fabulous experience at Toyota Carlsbad! My husband and I met with Fleet Manager Duff Joy. He was fantastic!!!!! Knowledgeable, friendly and best of all zero pressure or haggling. This was by far the best car buying experience I have ever had. Aaron in the finance department was also amazing. They both answered all my questions and treated me with respect. The entire process was painless and quick. I was pleasantly surprised at how easy the whole thing was. I would absolutely recommend Toyota Carlsbad to my friends an... read more
Business response:
Hi there! Thank you for sharing your experience with our on-line family! Reading reviews like yours brings a big smile to my face! We strive for your experience to be smooth and haggle free! Great to hear we achieved that with you. I will share your review with Duff, Aaron, and our Management team today! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Always a great experience I love coming from San Marcos to Carlsbad because the service is always great. I mean l could go to another service center but none have met Carlsbad's excellent service
Business response:
Hi there! We love having you Abel! Thank you for choosing Toyota Carlsbad as your Service Center! I am pleased to hear you received excellent service during your visit! I will share your feedback with Sandra and team! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great ! Kevin is easy to work with and he does a great job. The appointment didn't take too long and the car is washed and ready to go. Thank you.
Business response:
Hi there! Thank you for your review! Kevin will appreciate your feedback! I agree, Kevin is very easy to work with!!! I will pass your review on to him and our service managers today! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great dealership with great services I have been to many car dealerships before visiting this one, i was really impressed with the service and attention they gave to us, even the manager Nuqul was helping us and making sure we are getting what we wanted. I would definitely recommend them and assure you that you will feel comfortable buying from them.
Business response:
Hi there! Congratulations on your new vehicle! Ray Nuqul is an awesome manager! I'm so happy you had a great experience with him and our team here at Toyota Carlsbad! Thank you for choosing us!!! Enjoy your new ride, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great Service I had to wait a little bit, but everyone was very helpful and friendly. My car was washed. Very nice. Thanks Toyota Carlsbad. Thanks Pete.
Business response:
Hey there! Thank you for your feedback. I am sorry there was a little bit of a wait! Sounds like Pete and the team made up for it with their awesome service and washed car! If there is anything I can do to assist you please reach out to me directly. Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
great service By far the best car buying experience we have had. The most helpful and respectfully employees. Everyone one was very helpful including the ones that were not even our salesman
Business response:
Hey there! Thank you for your review! It is awesome to hear about your experience being the BEST!! :) Welcome to our Toyota Carlsbad family! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great experience Easy, low pressure car buying experience at Toyota. Everyone was friendly and helpful, from Frank, who sold me the car, to Truman, who did all of the paperwork. Made the process smooth.
Business response:
Hey there! It is so great to hear about your experience! Thank you for sharing! Smooth is exactly how your experience should be! Frank and Truman are an awesome team! I will be sure to pass your review on to them today. Congrats on your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com