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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great experience Easy, low pressure car buying experience at Toyota. Everyone was friendly and helpful, from Frank, who sold me the car, to Truman, who did all of the paperwork. Made the process smooth.
Business response:
Hey there! It is so great to hear about your experience! Thank you for sharing! Smooth is exactly how your experience should be! Frank and Truman are an awesome team! I will be sure to pass your review on to them today. Congrats on your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Bob Bamoradi Toyota Carlsbad Great Customer Experience Bob was great! We worked out some options via phone email than at the dealership. Bob was friendly and a professional. No high pressure just upfront pricing and smooth discussion of options. Bought A 2016 Camary LE for my wife as a surprise. Bob and Toyota Carlsbad tea were ten star great!!! Mike K
Business response:
Hey Mike! What a great surprise! I bet your wife was so excited!!! :) Thank you so much for choosing Toyota Carlsbad! We know there are a lot of choices out there, welcome to the Toyota Carlsbad family! I am going to share your review with Bob and team today! Send us a picture of your wife and her surprise! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
40000 mile service I always have a good experience with the service department. Kevin Skinner was very attentive and pleasant to work with. Looking forward to working with Kevin again.
Business response:
Hey there! Thank you so much for taking time out of your day and leaving Kevin Skinner a 5-Star review! He is one of the best! We appreciate you and look forward to servicing you again as well!!! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great dealership Worked with Omar and his team in fleet management and they were a pleasure to do business with. Would recommend this dealership if you are looking for your next Toyota.
Business response:
Hey there! Thank you for your 5-Star review! We do have the best Fleet team here at Toyota Carlsbad! We appreciate your recommendation! I will forward your review on to Omar today. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent service They provided excellent services and showed great respect to their customers. I strongly recommend Toyota Carlsbad dealer if you plan to purchase a car from a dealer and maintain your vehicle in their service department.
Business response:
Hey there! Thank you for your review! We do our best to keep everything convenient for you. From Sales to Service and anything in between! We appreciate your loyalty! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent service! I will definitely come here for all my maintenance and service. Everyone is very helpful and Jeff made sure we were in and out this morning! The concierge people are great and helped me when I left my diaper and wipes in the car. The customer service rep was also very friendly and inquired to see if I needed anything extra! They have a kid room and my kids played quietly in there the 1.5 hours we were there! They offer hot cocoa which is a bonus! Overall super happy with the service and the people are grea... read more
Business response:
Hi Syoddou! Thank you so much for choosing us to do service on your vehicle. I am happy to hear you enjoyed the kids room with hot cocoa! This great feedback will be shared with Jeff as well. Come visit us anytime!
Best coustomer services I was very pleased with the service, honestly, attention to detail and helpful staff here Toyota of Carlsbad I wouldn't be happy going anywhere else 😄
Business response:
Hi! Thank you for your review! It is our pleasure to keep you happy!! We appreciate you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Always easy to work with. We continue to go back to Toyota Service Center of Carlsbad because we have always received exceptional service. They keep all of our records on file so they have access to the vehicle service history. This saves us time having to sift through our files to see what was previously done. We always work with Kevin Skinner because he tries to save us money instead of upcharging us for little things we don't need or can fix ourselves. We always get an accurate quote and he communicates with us extremely ... read more
Business response:
Hi JK! We so thank you for this wonderful review! Toyota Carlsbad and Kevin Skinner values you and we so appreciate your loyalty. We will continue doing our part with providing exceptional service, saving you time and money!
Friendly, competent but a bit slow Friendly, helpful employees and I presume the work is good as I have had no car issues. Waiting room is excellent. I do question their respect for appointments. In spite of making time specific appointments I have never been taken in anything other than first come first served basis which is why I dock them a star.
Business response:
Hey there- Thank you for your feedback. Nice to hear you enjoy our lounge! I know our check in process seems as though it is first come first serve but there is a method to our madness! Please contact me so I can explain in detail why we encourage appointments. Looking forward to speaking with you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 8:30 a.m.
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