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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great place to wait! Quick service! The self serve Starbucks and fresh baked cookies are a treat. Makes bringing your car in not such a bad thing after all. Convenient work areas and wifi. HGTV and magazines abound. Very professional and quick service
Business response:
Hi! Thank you sharing your experience with us! We want you to feel right at home when getting your vehicle serviced. Coffee, cookies, HGTV... what could be better!? :) We are happy to have you! Thanks again! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent service I brought my vehicle in for service and mentioned to Ryan that my sound sensor wasn't working on back up camara. He asked if button was on? I said what button. He jumped up went to my car and took a pic for me so I could xx in future myself. Awesome!
Business response:
Hi there!! Oh, those buttons you don't think are there! Ryan is very knowledgeable. Glad to hear it was an easy fix! Thank you so much for taking your time and leaving a review for Ryan! He will appreciate it! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Good work done by courteous people Toyota Carlsbad is a typically well-managed Toyota shop run by good people who do quality work. I rate it 4 stars because I'm always paying more than I think I should for Toyota parts, but there's no second-guessing the quality of work
Business response:
Hi there! Thank you for taking the time to write out your thoughts on our Service Center; we greatly appreciate it! We are so pleased to hear you have had great experiences getting you car serviced. It's always worth it, in our opinion, to pay for genuine Toyota parts worked on by Toyota certified technicians. :) Happy driving! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Friendly, efficient and good value. Toyota of Carlsbad is breath of fresh air in a hectic world where many have forgotten about customer service. They are professional, nice, and do what they say they will do. I recently upgraded my Prius and the experience was quite good. I can't imagine selling my car on CL then getting a new car. They saved me all that hassle and gave me a fair price.
Business response:
Hi there! Thank you very much for sending us such a great review! We are so happy Omar assisted you in upgrading your vehicle. We understand that sometimes that process can be emotional and confusing, but it's great to hear you had a hassle-free and easy experience. We wish you many happy years and miles with your new car! Warm regards, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Huge selection to choose from. Everyone made the experience very simple. I did not feel pressured.everyone was very friendly and helpful. I will refer my friends and family.
Business response:
Hi Debbie! Thank you for sharing such a kind and thoughtful review! We aim to carry the perfect car for all of our customers, and we are glad you found the perfect one for you! We will be sure to pass on your thoughts to Randy and Traci, as well. Best regards, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Friendly and very professional!!! sales are just great guys and very professional. They explained all the details from sales to accounting. it was less stress to buy if every details are explained and no pressure on offers or additional features and maintenance. It was just a very friendly and professional environment at Carlsbad!!!! go get yours!!!! I got mine!!!!
Business response:
Hi Fiona, Congratulations on your new car!! We are so happy to hear that your experience was friendly, informative, and non-pressured - it's exactly the kind of experience we strive to give you each time you visit. We wish you many happy years and miles! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Amazing! From our first call to check on stock, thru driving the car off the lot was a wonderful experience! EVERYONE was extremely helpful and friendly.
Business response:
Hi there! Congratulations on your new vehicle! You came to right place-friendly and relaxed! It is awesome to hear about your experience! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Best car buying experience so far We live in Arizona and helped our son a San Diego resident with car shopping for a new car. Duff Joy was in contact with us through email and was very responsive and punctual. No doubt our best car buying experience so far. Our son picked the car he wanted and Duff worked up the best price possible. Everyone at the dealership was very friendly and professional. Thank you Duff and Mandi. Happy to be part of the Carlsbad Toyota family.
Business response:
Hi there! Welcome to the Toyota Carlsbad family! I am very happy for you to be apart of our family too! Isn't email and other forms of technology so convenient? You didn't even have to leave Arizona to assist your son! Duff is one of the best we have here on our team. I will pass your review on to Duff and Mandi today! Thank you for taking time out of your day and leaving us your feedback!! Warm regards, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great job Chien was a very knowledgeable service advisor and is very courteous and good to work with. Hope to see him again as I will be in again for service soon with all the miles I put on The car
Business response:
Hi M! Thank you for giving Chien a shout-out! I agree he is very knowledgeable! When you are ready for your next service visit feel free to call and request Chien as your advisor. I'm sure he will be more than happy to be your go-to guy! Happy motoring, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 8:30 a.m.
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