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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
4Runner My husband and I had a great experience working with Mauricio at Toyota Carlsbad! He ordered the 4Runner exactly as specified then walked us through the process at the dealership with ease! He was very kind, polite and accommodating!
Business response:
Mr. and Mrs. Gill, Thank you so much for choosing Toyota Carlsbad! I am a fan of the 4Runner!! Please keep us updated with your new ride! I'll be sure to let Mauricio know about your feedback. :) Very much appreciated, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Tire Care Great service. Very pleasant folks. They were very helpful and gave us great advice. Very fast and stuck to their promise. My wife and I are loyal customers to Carlsbad Toyota.
Business response:
Hey there! Thank you for your review and for being a loyal customer to us! We do appreciate you! Glad to hear you had a pleasant experience. Please reach out if you are in need of any further assistance or have any questions! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
An awesome experience My experience with Julio was painless. I was in and out of the dealership in my new car in under 3 hours. He listened to what I wanted and delivered. He was friendly and very patient. It's been 14 years since I purchased a car and therefore had many questions. He answered them all with a smile. Excellent customer service. Thank you!!
Business response:
Thank you for this amazing feedback! We are glad to hear there was zero pain involved in your experience! :) That is our goal with each and every customer. This information will be shared with Julio and our Sales management team!
Superb buying experience I moved south to Oceanside last year and had used, and been very impressed with, Carlsbad Toyota service department. Now I have used their sales department and they were equally superb
Business response:
Hey there! Thank you for choosing us to service your vehicle and now choosing to purchase from our sales department! I will let Frank Aftahi know you had a superb experience! Enjoy your new ride and come say hi when you are visiting service again! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great car experience Anothny is was awesome! Great sales man I would definitely send some of my friends and family to him. Jennifer was so friendly and help full also offering water snacks awesome service good job guys!
Business response:
Hi!! Thank you for your 5-Star review! Anthony will really appreciate your kind words! Referrals are the best way to say thank you!! You're the best, Martin!! Enjoy your new vehicle, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Awesome dealership We got our new sienna thru upgrade program at the service department. Lisa was very kind when she showed us the various models. Love their straightforwardness during the negotiation. Get the deal down fast and good price. We got there late 4 pm but they were very patient with us, wasn't trying to push us or hurry us (frank and another finance advisor). We traded in our car and the sales person even got the CD left in the player, which we would have left behind our favorite music. Have been there twice to g... read more
Business response:
Hi Wayne! Thank you so much for taking time out of your day to write this fantastic review! I will be sure to let Lisa, Frank, and the Upgrade department know how happy you are! The Triplets!! Love it!!! ;) Thank you for your loyalty! See you soon for your service visit on your new ride! Take care! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Something unexpected I fully appreciated the experience I had at the dealership. I wasn't expecting something poor, but I definitely didn't think I would enjoy everything and everyone. I am really glad I bought my truck at this location and plan on doing my regular maintenance there because of the people.
Business response:
Hey there! Thank you so much for your kind review! I am so very excited to hear that you had an awesome and unexpected experience with us! We are the best kept secret in Carlsbad! ;) It is our pleasure to be able to service you. And thank you for choosing us!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent support Toyota Carlsbad service is probably even better than Sales! They are fast, efficient, very organized and polite. Couldn't ask for more. They even helped plan ahead for next two services.
Business response:
Hi RB! Thank you for the 5-Star review!! It sounds like we achieved all of our goals with you! Being timely, efficient with our work, and polite are very important to us! Glad to hear your experience was an excellent one! Looking forward to seeing you on your upcoming service visits! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Advisor Salvador Lua Becerr He was very nice in communication and very helpful everything done on promise time Clean lunge Clean and nice show room Nice waiting area I will back for future
Business response:
Hi Moji!! Thank you so much for your kind words about Sal! Communication is key, and Sal is great at that! Glad to hear you enjoyed our waiting area! Be sure to ask for Sal when you come back for your next appointment. :) Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 7:00 p.m.
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