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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Carlsbad Toyota Service I am akways treated very well and service is performed correctly every time. The service writers are all very courteous and professional, particularly Corrina Hyatt. She is the best without a doubt! The waiting lounge amenities are nice and the courtesy shuttle drivers are very pleasant as well.
Business response:
Hi John, Thank you so much for your 5-Star review! I am so happy to hear about your experience with Corrina. She is one of the best! Glad you enjoy our lounge. Have you checked out our new "Take one, leave one" book shelf? There are some great reads there. I'll give our shuttle drivers a shout out for you! Enjoy your week! Thanks again for your review, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Perfect Timing When making my appointment I ask Pete what all was going to be done at the time of the service and about how much. I also ask him if it could be done before a certain time. I was out earlier than expected and his quote on the service was spot on.......Thank you for Pete for Awesome customer service :)
Business response:
Hi Ramona, Thank you for your awesome 5-Star review! Pete is great, one of our go to guys! He will be happy to hear your review. So happy to hear you received exactly what you were promised and ahead of time at that!! Have a wonderful week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Efficient Toyota Carlsbad has always been customer friendly from buying a car, providing service etc. EVERYONE is dedicated to making the customer number one including the person running the lounge area.
Business response:
Hi! You must be talking about Bob! He is wonderful and takes great pride in running our service lounge. :) You said it best, everyone IS dedicated to our customer satisfaction! Thank you for acknowledging that! Thank you for taking time out of your day to write this review! Enjoy your day, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Thank you thank you! So thankful for Julio at Toyota of Carlsbad. I've been on the search for a 4Runner for the past month and he made my dreams come true and the process so much smoother than expected. Thank you, Julio! Everyone was so nice from start to finish
Business response:
Hi there, Thank you so much for your 5-Star review! Julio is one of the best! He will be thrilled to hear that he made your dreams come true. :) I'm happy to hear that we made your experience smooth! That's the way it should be! Enjoy your 4Runner!! Happy motoring, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great Customer Service We had great service when buying our families new 2015 Toyota Highlander. Jose Sanchez provided answers to all our questions and helped us get a great deal. I have since recommend this dealership to all my friends that are looking to buy a new vehicle. Thank you for having great employees!
Business response:
HI! We're happy to hear that you enjoyed working with our main man, Jose. He is definitely a very caring person and will always look out for your best interest :) THANK YOU for letting your friends and family know about the great experience you had here and for choosing to purchase from our dealership. We promise the same standard of customer service over at our service department when you come for your complimentary maintenance! Have a great day! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-379... read more
Fast, easy, friendly We showed up thinking this would be a difficult process and hesitant to purchase a brand new car, but they went over the finances with us so and showed how they could finance us and how it makes good financial sense. They were very friendly and ended up giving us the value we wanted on our trade. Will come back this year to purchase another vehicle.
Business response:
Hi! I totally understand how you felt! Finances should always make sense. Happy to hear that we showed you the positive side and gave you exactly what you were shopping for. Thank you for your feedback and for choosing Toyota Carlsbad. Enjoy your brand new car, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Unwanted Text The buying experience was fine but I do not pay $700 per month to receive automated texts at 10:30 at night to participate in a survey.
Business response:
Hey there, Yikes! I apologize for that and I assure you this has been addressed. Thank you for the 4.5 stars! It is greatly appreciated! Sincerely, Vanessa Calrk Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent experience ! We worked with Bob Bamoradi .his good manner and patient was amazing Toyota Carlsbad had all color available for Toyota sienna that I was interested and give us best price in compare with other dealerships !
Easy and convenient Johhny was the best! He was pleasant and helpful and made sure we were comfortable and felt listened to. I have bought several cars and this was the best car sales experience I've ever had.
Business response:
Hi Samantha, It does feel good to know that you are being listened to, doesn't it?! I am sure that is why you had such an "easy" and "convenient" car buying experience with Johnny. Johnny is great! He always makes me smile! We do appreciate your 5-Star review. I will be sure to pass your feedback along to Johnny and the management team at Used cars. Enjoy the rest of your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 8:00 p.m.
Browse nearby in Carlsbad, CA
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