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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Duff Joy and fleet is awesome! Duff Joy will make sure all of your needs are met and will do everything possible to make sure you are satisfied with your new car. Toyota Carlsbad really is the place to buy!!!!
Business response:
Good afternoon, Duff Joy is one of the most caring employees here! Above and beyond are words that best describe Duff! I am pleased to hear about your experience with him. :) Thank you for feedback and for choosing Toyota Carlsbad. Happy motoring, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Awesome experience My experience was absolutely awesome. Jose Sanchez provided me with A+ service. Very knowledgable. Made my experience a great one. Will definitely tell my friends and family.
Business response:
Good Morning, Thank you for writing in this morning to share about your experience with Jose Sanchez! We appreciate your time and sincerely love seeing reviews like this come in. We will be sure to share your comments with our boy, Jose, and the management team. Please feel free to reach out to me regarding any post-purchase questions you may have. Have a great weekend! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Third camry I love the Camry hybrid. My first one lasted nearl 200,000 miles and Mauricio made buying a new one easy. Service is always great (thanks Paul Dolan).
Business response:
Hi there, We love the Camry hybrids too- they're so sleek! Toyota vehicles are notorious for their reliability and with vehicles sold over the last 20 years, Toyota has the highest percentage of vehicles still on the road today. Looking forward to assisting you for the next 20+ years with your Camry hybrid. Thank you for taking the time to give us 5-stars on DealerRater. We appreciate it! Best, Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Great experience We were buying a car out of necessity, and had done some online research that led us in Th direction of a hybrid. From the moment I met Ernan, he was polite, helpful, knowledgeable - and introduced me to the range of Priuses. It was late in the workday, but there was no rush or pressure. Ernan was awesome! Then we had a most positive interchange with Bob in Finance. Again, Bob was working with us well after close, and took time to make sure we understood the financing. I can say this was my most positive car... read more
Business response:
Hi Laura! Congratulations on your new hybrid and welcome to the Toyota Carlsbad family :) You're going to love the gas mileage you receive in your new Prius! Again, we appreciate the shout-out and will be sure to share your kind words with our dynamic duo, Ernan and Bob. Please feel free to reach out to Ernan or myself if you ever have any questions about your new vehicle. Hope to see you again in the future. All the best, Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Working with Duff Joy is a pleasure! This is our 4th Toyota purchase, and second one from Duff Joy, fleet manager at Carlsbad Toyota. He is kind, considerate, patient, extremely helpful, efficient, and has great staff working with him. He searched around for just the car we wanted, and kept us updated as to when it arrived. I highly recommend him for your car shopping experience.
Business response:
Hi Nancy, First of all, thank you so much for choosing to purchase your vehicles with us. It means a lot. I guess 4 Toyota vehicles makes you a bit of an enthusiast doesn't it :] Duff and David are quite the duo and we're happy to hear that you enjoyed working with them. I will be sure to forward your comments to them this afternoon. Have a great week! Please let us know if you have any additional feedback. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Great service to accommodate my needs My sales rep did an outstanding job to meet my specific requirements. The service included a service level that is typically not provide. The sales rep also took care of my needs and requests that came up a few month after the purchase of my car.
Business response:
Good morning! We're happy to hear that you enjoyed working with our main man, Mauricio. He is definitely a very caring person and will always look out for your best interest :) THANK YOU for taking the time to write us a review and for choosing to purchase from our dealership. We promise the same standard of customer service over at our service department when you come for your complimentary maintenance! Have a great day! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Friendly and Professional Staff Jose Sanchez and Nicole Nielsen made my car buying a smooth experience. No pressure or hassles from any of the staff at Toyota Carlsbad. I was able to purchase a 2016 Tacoma pickup in the exact color and model that I requested. Michael Boone contacted me as soon as the vehicle was on the lot. Jose made himself available and answered any questions I had even while he was off-duty, via phone or text. I would definitely recommend Jose, Nicole, Michael, and the rest of the professional staff at To... read more
Business response:
It sounds like Jose and Nicole really took our customer service to the next level. We love hearing that and are happy that you received the 5-star experience that you deserve. Congratulations on your new Tacoma! We can't seem to keep those on out lot for too long, so you definitely have excellent taste! It sounds like you have had a lot of your questions answered already, but if you find yourself having any additional feedback or inquiries. Thanks again! Have a great week :) Vanessa Clark Customer Relations Manager Vclark@to... read more
Very friendly staffs Very nice & friendly staffs; very helpful with explanations as well. I got my car out of the dealer with in 3 hrs. Thanks to Alex & Nicole
Business response:
Thank you for the excellent rating, Catherine! Our customers are our priority and we know you have other things you'd rather be doing than filling out paperwork! Also, love that you got the lowdown on your vehicle from Nicole and Alex, but always feel free to reach out to me if you find yourself having any additional questions. Thanks again for taking the time to write in...hope to see you in our service drive for your complimentary maintenance :) Have a great week! Vanessa Clark Customer Relations Manager Vclark@toyotacarls... read more
Stress free Buying a car a Toyota Carlsbad was very easy. The price of the car was great and I didn't feel pressured to get anything I didn't love. They took the time to pair me with my perfect vehicle.
Business response:
Hi Vic! Purchasing a new car is a big deal and you deserve to get everything you want. Happy to hear that our team made sure to slow the process down and ensure that the vehicle you selected had everything on your checklist. Looking forward to continue to provide you with great purchase experiences! Please let me know if you ever have any post-purchase questions. Always here to help! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open tomorrow at 8:30 a.m.
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