This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great customer service I loved the service I receive here, staff is super friendly and very helpful. Alonzo was a great help in finding a vehicle I wanted.
Business response:
We love to hear that, Johnny! Thank you for taking the time to share your feedback, as it truly does brighten our day to hear that you have a wonderful buying experience. We'll be sure to give Alonzo some Kudos! Have a great day. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Toyota Carlsbad look for Mauricio Mauricio helped me find the car that i wanted! Will definitely come back and refer my friends and family. Best car dealership I've been to!!
Business response:
Hey Jeff! Good morning. Thank you for paying us a visit and choosing to buy your car at our dealership. We know that you have a lot of options to choose from, so we appreciate that you landed on us. Glad to know that our team left you with a great first impression and it sounds like there's more to come... Thanks again! We'll be sure to share your comments with Mauricio. Have a great Thursday...the weekend is almost here :) Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Great Experience Again! Randy was once again great to work with. I have purchased many cars from him and will continue to do so. Also, their service department is awesome. Ladies, if you want to deal with someone who will treat you respectfully and straight forward go see Randy. Randy and Toyota Carlsbad ROCKS!
Business response:
Good morning, Janet! Thank you for the shout-out. It's always wonderful to hear that our team made you feel comfortable during your visit. Please do not hesitate to contact me direct if you ever have any questions or additional feedback about your sales and/or service experiences. Thanks again...you're the best :) Have a great day! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Helpful and Knowledgeable We had been looking for a sienna for a few weeks and went to a few dealerships to have a look. The first thing we noticed at Carlsbad was the selection.they had many more siennas and of higher package options. The second thing we noticed was the attitude of the salesperson Paul. Other dealerships acted like they were doing me a favor by talking through options and financing which I found ridiculous since we were trying to buy a $40k vehicle. Not so with Paul,he was very knowledgeable and relaxed. Th... read more
Business response:
Congratulations on the new Sienna! I am sure you will grow quite attached to its impressive versatility and technical features. Happy to hear that you and Paul worked so well together and that you enjoyed your experience at our dealership. Buying a new car should always be fun! If you find yourself having any questions regarding the vehicle, be sure to let us know. Welcome, to our Toyota Carlsbad family. Have a great week and thanks again for the review :) Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 76... read more
Great service and very helpful Sam was very knowledgable and was helpful in explaining everything. He was willing to work with us in finding a car that met our needs and budget
Business response:
Happy to hear that! We will be sure to share your comments with Sam this afternoon :) Hope that you're enjoying your new vehicle. Have a great day! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Exceptional Customer Service! I would not be exaggerating if I describe my recent auto purchase experience ftom Carlsbad Tyota as exceptional. Indeed, Mr. Mauricio Tabar has demonstrated an exceptional customer service and knowledge during the purchase of 2015 Toyota, Camry last August. Having purchased over 7 brand new cars in the past 20 years, my experience with Carlsbad Toyota was the best. I highly recommend them to everyone I know.
Business response:
Hey thanks for the feedback! Truly exceptional is what we aim for so we're pleased to here that your customer service experience was just that. Looking forward to taking care of your future automotive needs and continuing to set high standards during your visits. Love hearing that we were one of the best :) Have a great weekend! Oh, and congratulations on your new 2015 Camry...the redesign is pretty impressive from 2014 to 2015. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Great customer service Gavin helped us find the new Tacoma we were looking for in the right color. He worked with us through the entire process. Mark H was also accommodating and friendly!
Business response:
Hey Jeff, Happy Friday and congratulations on your new Tacoma! We still think it's really cool that there's a GoPro mount that comes standard with this vehicle. Of course, there's so much to love and we are happy that you're satisfied with your purchase experience. Let us know if you ever have any questions about your new ride! See you next time. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Great even when I expected to get my card with the footsteps In Summary, I get an excellent treatment from Mr. Vargas, he always was very professional, calling me every week to update on my Tacoma order.
Business response:
Hi Erizu, Good to know that our team kept the communication going, giving you updates on the arrival of your new Tacoma! The anticipation must have been pretty intense :) Thanks for taking the time to share how things went during your visit with Al and our team. Always nice to hear that we are doing a great job. Thanks again! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Fantastic Customer Serbice Ray Nuqul and Steven Robles did an excellent job in every way. They worked hard to give me the best deal Possible on my new Prius C
Business response:
Aww yay! Congratulations on your new purchase, Linda. We love the Prius C- it comes in so many amazing colors. Ray and Steven are some of our favorites at the dealership and we know that they're going to be thrilled when we share your comments with them this afternoon. Thanks again. Always happy to hear that we are taking great care of you. See you again soon! Have a great weekend. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com