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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
GREAT SERVICE from GAVIN BOYD! What did we like about our sales consultant, Gavin? 1. He actually LISTENED to us. 2. He provided answers to our questions. 3. He followed through on what he promised. 4. He treated us like people as opposed to just a “Sales Statistic”. I did my homework. I knew how much the vehicle would cost in Los Angeles and Orange counties. I spoke or visited several dealerships. Gavin was straightforward. I asked for his best price. He did not waste my time or try to pull any of the “time honored” manipul... read more
Business response:
Thank you for taking the time to share your experience with us on Yelp, Yellowpages AND DealerRater, Melinda. It truly means a lot to us :) Hope you're having a great week. We'll be seeing you in our service drive for your 5K! Sincerely, Walt Lyman Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415
2015 Highlander XLE Purchase Omar was GREAT, very informative and helpful. He was considerate of our time and made the vehicle purchasing experience enjoyful. Mandi was AWESOME she explained the benefits and values for each additional product. She used her vivid descriptions to help up choose the right package. As for the loan documents she explained them thoroughly and help us feel comfortable with our loan.
Business response:
Hi There, Thank you for your kind words about Omar, Mandi and the team and for taking the time to share them with the folks on DealerRater. Purchasing a vehicle through us can be a very smooth and pleasant experience, and it pleases me knowing yours was a shining example of that. If you have any post-purchase questions or concerns, be sure to let us know. Welcome, to our Toyota Carlsbad family! Walt Lyman Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415
Awesome...again! Randy Hollingsworth is what every sales person should strive to be. He is honest and genuine. He listens. And I mean he actually listens. He is very accommodating and has never made me feel any sort of pressure to buy. I met Randy when I was visiting the lot with a friend. I happened to be looking at a truck that I didn't think I could afford. He talked with me and gave me his card. He is just such a nice guy and so low pressure, I thought I would go talk with him again. The next week I was the owner of said... read more
Business response:
Stacy, YOU'RE the best. Thank you for writing us a review on both DealerRater and Yelp- we greatly appreciate it! I have already went ahead and shared your review with Randy and Jerry, Randy's manager :) Your comments put a smile on both of their faces. Thanks again, Stacy. Hope that you're loving your new truck!! Please feel free to reach out to Randy or myself if you ever have any post-purchase questions, concerns, or feedback. We're always here to help! Have a great day! Hope to see you in our service drive Walt Lyman Cus... read more
2016 Toyota Tacoma - Excellent Service! The entire team at Toyota Carlsbad is a shining example of how to be a professional, efficient and effective salesperson and care about your customer while doing so. Paul my salesperson was a phenomenal help in making my decision between buying a BMW or a Toyota and Scott the sales manager was helpful, insightful and friendly. I was in a difficult spot with an existing Mini Cooper S vehicle and the manager and salesperson were both very straight forward and helpful in getting me the be... read more
Business response:
Hi There, Thank you so much for taking the time to share your experience with us on DealerRater :D it really means the world to us. I will be sure to share your comments with the team you worked with when I head over to our sales department later on today. Congratulations on your new Toyota and thanks again for being so wonderful and leaving your feedback! Feel free to reach out to me direct if you have any post-purchase questions or concerns. I'm here to help ensure that you receive excellent customer service with all your ... read more
Entire process was amazing Babalou was professional and very relationship oriented. He worked with us without any pressure. When I went to see about leasing I was suffering from cancer and prone to high anxiety so I was quite concerned. He made the entire experience very casual and safe!
Business response:
Hi Ed, It means the world to us that your experience was stress-free, especially considering the circumstances. Thank you so much for taking the time to write us. I do hope that you have a speedy recovery and that you feel better soon. Please let me know if there are any post-purchase questions I can help answer. Welcome to the Toyota Carlsbad family! Walt Lyman Customer Relations wlyman@toyotacarlsbad.com (760) 496-2415
Omar was the best I call Omar at approx. 10:20am on the date of the purchase. I told Omar that I was dealing on True-car and had a quote. He said he would check it out and call me right back and would send a confirmation email which he did both. I told Omar that I did NOT have a lot of time that day. I told him I would there shortly before 11am and I need to be at an appointment which was approx. 10 minutes away from the dealership. Omar said no problem. I arrived at approx. 10:55 and Omar had me on my way by 11:59am The fin... read more
Business response:
Hey Russ, Thanks for paying us a visit! Happy to hear that we were able to get you in and out as requested :) Please let me know if you'd ever like to set up a one-on-one with our tech extraordinaire, Tony P. He'll be able to help you set up your Bluetooth and walk you through your other vehicle functions. Have a great weekend and congratulations on your new ride!! Customer Relations wlyman@toyotacarslbad.com 760-496-2415
Great car buying experience! 3Rd car I have purchased from Toyota Carlsbad. Jose was great and easy to work with. I would want to deal with him anytime I need to purchase or lease a Toyota. Toyota keeps making a great product and practice great customer service! Ask for Jose or Baba Lou you won't be disappointed!
Business response:
Congratulations on the new purchase and thank you for continuing to do business with our dealership!! Three cars- that makes us feel really good. Also, thank you for taking the time to share your recent experience with Jose and Lou :) Do remember, that we are here to answer any and all questions you may have post-purchase. Welcome, to our Toyota Carlsbad community! Customer Relations wlyman@toyotacarslbad.com 760-496-2415
Exellent Service I booked my appointment with Corinna Hyatt. She has been my service advisor since I moved from AZ to CA and I am grateful for her knowledge, patient and guidance! She is an excellent Service Advisor and is a great asset to Toyota! Corinna Hyatt is one of the best Service Advisor's I have been to and would only continue to make all future appointments with her. I thank her for her exceptional service!
Business response:
Thanks for the shout-out, Kia! We're happy to be your service provider of choice in sunny California and are elated that you took the time to share your experience with our girl Corinna :) I know she's going to love reading your comments- can't wait to pass those along. Please do not hesitate to reach you if you ever have any questions, concerns, or additional feedback. We always love hearing from our customers. See you next time! Customer Relations wlyman@toyotacarlsbad.com 760-496-2415
Excellent Service Alex Ordonez had a (deep) sense of exactly what we wanted and was able to show and sell us that RAV4. We would highly recommend him to other potential Toyota purchasers.
Business response:
Hi, Happy Friday! Thank you for taking the time to share your experience with Alex at our dealership. Reviews really help us build our reputation and this one personally put a smile on my face. Thanks again! Please feel free to reach out to me if you have any additional feedback or burning questions you'd like to ask. I'm here to help! Welcome to the family! Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open tomorrow at 8:30 a.m.
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