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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
We drive from Oceanside up to Tustin Toyota (Orange Country) because Carlsbad doesn't stand behind their work and their service is horrible! We highly recommend Tustin. We feel like valuable customers there. At Carlsbad, we are worthless & they don't care! AVOID CARLSBAD TOYOTA!
Business response:
I am extremely sorry to hear about your experience. I would like the chance to speak with you regarding this review, and to get a better understanding of the events that went on. Please contact me directly at your earliest convenience. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
I recently purchased a new 2013 Toyota Tacoma from Toyota I recently purchased a new 2013 Toyota Tacoma from Toyota Carlsbad. My purchasing experience with the sales staff was very frustrating. I was handed over to 4 different salesmen including the Sales Manager. Each time I was introduced to a new salesmen I would have to start the negotiation process over, eventually all of the extra features I had worked into the previous deals were lost. Overall I would rate my experience as poor, I will not recommend purchasing a vehic... read more
Business response:
Hi Dave - I have enjoyed speaking with you. Thank you for allowing me the opportunity to help! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795
It was one of the most exciting days of my life when I drove away in my 2010 Toyota RAV4 Limited!! I felt like a queen (without a chauffeur). Zachary took great care of me from the moment I met him. I came back 3 times total because I couldn't decide. He was very patient and never gave up on me. Then on to Finance with Aaron, who walked me through everything without a hitch. Everyone I met at Toyota Carlsbad was very friendly and not pushy. I had visited 4 other Dealerships on my car search and this one was my favorite, peop... read more
Business response:
Hi Paulette! Thank you so much for sharing your car buying story! We are so happy that you got to work with Zachary and Aaron and that they made your experience an exceptional one! Congratulations on your new RAV4 and the royal feeling that comes with it! Vanessa Clark Customer Relations Manager 760-496-3795 vclark@toyotacarlsbad.com
i was really happy....it was an amazing experience....will recomend it to family n friends...happy with my 2014 scion tc thank you guys for everything
Business response:
Hi Prisila - Thank you for your review! Martin is wonderful and we are so glad he could take care of you! Congratulations on your new tC!! Vanessa Clark Customer Relations 760-496-3795 vclark@toyotacarlsbad.com
I had a wonderful experience at Toyota Carlsbad. I wanted a Toyota Camry XLE.I knew what I wanted to pay for a lease and a great Salesman Jonathan Casselman helped me reach my goal. Thanks Toyota Carlsbad.
Business response:
Congratulations on your new Camry XLE! Thank you for leaving this review - we love working with Jonathan too! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-496-3795
I was shopping for a 2013 Toyota Tacoma 4x4 and was told through USAA pricing that the dealership would honor the pricing. Made an apointment with Lisa and told her exactly what I wanted. She gave me her word she had the truck, color and features I was looking for. I was coming from south of her location through heavy traffic with my family. When we arrived she pulled up a truck that was not what I wanted and then pushed me off to a sales manager who's personality was of a rock. Insead of fixing things he told me to go look ... read more
My overall experience was excellent...good price quoted better than other Toyota Dealerships. Alex Ordonez, Fleet Manager and Mandi Grudek, Finance Manager were very friendly and handled my purchase with ease. I left a very happy customer.
Business response:
Thanks Joanie for writing this review of Toyota Carlsbad and Alex and Mandi - they are 2 of our best! Congratulations on your new vehicle and happy driving! Vanessa Clark Customer Relations Manager 760-496-3795 vclark@toyotacarlsbad.com
It was a good car buying experience, no pressure or pushy salesmen. I contacted the internet sales department at Toyota Carlsbad and they quickly responded with a price quote. After comparing the price quote received from other dealers and sales places (like Costco) Toyota Carlsbad had the best price. So I went to see them the next day. I was greeted by Alex Ordonez and he went through all the required papeerwork with me at the price that was quoted to me. No surprises or extra added fees or costs. It was a good experience a... read more
Business response:
Thank you for sharing this great review! Alex and the fleet team are a wonderful group and we are so glad you got to work with them! Congratulations on your new vehicle! Vanessa Clark Customer Relations Manager 760-496-3795 vclark@toyotacarlsbad.com
The dealership was willing to sell me the vehicle I wanted for a price within a few hundred dollars of what I had hoped to pay. They honored a mail offer for a $100 gas card upon trade-in of a Matrix even though I had already closed my deal with them. The finance department understood the rates I could get from my credit union and they underbid the credit union for my loan business. All-in-all the dealership made it easy to do business, they didn't waste my time, and they respected me as a returning Toyota customer.
Business response:
Shaun and Luis are such a pleasure to work with, I am very glad to hear your experience with them was top-notch! Thank you for leaving this review so others can have confidence in our team here at Toyota Carlsbad. Congratulations on your new vehicle and enjoy the ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-496-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 8:30 a.m.
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