This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Duff was fantastic to work with. We got a great price on our trade in, a great price on our new Prius, and overall a very positive experience. Duff was friendly, efficient, and extremely helpful and patient with our questions. He went out of his way to make sure we were satisfied with our purchase and comfortable during our time at the dealership. We had actually gone to a different dealership earlier in the day but were so dissatisfied with the customer service that we started looking elsewhere. I am so happy we decided to ... read more
Business response:
Thank you so much for your review! We are thrilled to hear about your experience here at Toyota Carlsbad with both Duff and Mandi! It is our goal to make sure each of our customers have a truly exceptional experience with us and we are so glad you did! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.cm
Mr. Joy is a valuable asset to the Toyota dealership. After very negative experiences with other Toyotal dealers, I had serious reservation about giving any additional business to Toyota. Meeting and dealing with Mr. Joy, his professionalism tempered my harsh feelings for Toyota. Mr. Joy is honest, no-nonsense and an excellent representative for the Toyota dealership. He discussed in depth several car choices and did not try to sell me something I did not want and that is why you got my business. Toyota certainly needs more ... read more
Business response:
Lisa, we appreciate you taking the time to share your feedback! It is absolutely wonderful to hear that Duff was able to exceed your expectations in comparison to other dealerships. At Toyota Carlsbad, we understand that purchasing a vehicle is a big decision and it is vital that we ensure all questions and concerns are addressed in order to make our customer's completely comfortable with their decision. Thank you for your recommendations about your experience with Duff, we look forward to seeing you soon. In the meantime, b... read more
I visited multiple dealerships when shopping for a new car, and Omar Curry at Toyota Carlsbad was the best. He was professional, courteous, and answered my questions with clear, direct answers. He did not pressure me in any way to buy from him, or give any kind of a time deadline.
Business response:
Thank you for taking the time to write this wonderful review about your recent visit with Toyota Carlsbad. It is wonderful to hear that Omar was able to provide a pressure-free and helpful experience for you. It is important that our customers understand that they can trust our staff because we truly care about our customer's needs. Be sure to check out our Facebook and Twitter pages for exclusive specials we offer. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com
My boyfriend and I went looking for our dream truck and found it!! Ernan was very professional, nice, knowledgable and experienced in helping us find what we wanted. He went above and beyond! We met Louis in finance, very friendly guy. He was very honest, funny, professional and to the point. I do have to mention that both of these guys are extremely awesome, and hooked us up! Thank you guys again for a great experience :)
Business response:
Thank you for taking the time to share your feedback! It is wonderful to hear that with the assistance of Ernan and Louis you were able to drive away in your dream truck! We hope you are continuing to enjoy your purchase. It is great to know that our staff was about to provide the assistance that you needed while maintaining a professional experience for you both. We look forward to working with you in the future. In the meantime, be sure to find us on Facebook and Twitter for exclusive offers. Best, Vanessa Clark – Customer... read more
My wife and I were curious about purchasing a new Toyota Sienna on March 3, 2013. Alex and Ramon were incredibly helpful and went above and beyond what we were expecting. Everyone we encountered at this dealership was a consummate professional and amazingly friendly. We have purchased a lot of vehicles from dealerships, but this is the best experience we have ever encountered. As long as we are still stationed in southern California, my wife and I will only purchase vehicles from this dealership.
Business response:
Adam, we greatly appreciate you taking the time to share your feedback regarding your visit with us. I am thrilled to hear that our staff was able to earn your business by helping you and your wife find the perfect vehicle to suit your needs. It is extremely important to Toyota Carlsbad that our customers leave knowing that every question and concern was properly answered. We would love to work with you again while you are stationed nearby. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials.... read more
We have worked with Duff a few times and he has been nothing but professional every time and more than willing to help us out no matter what the problem. To go anywhere else would be crazy and if you put yourself in Duff's hands the experience will be guaranteed to be as painless and stress-free as possible.
Business response:
Thank you for writing about your visits with us at Toyota Carlsbad! I am happy to hear that Duff was able to provide you with the outstanding customer service we strive to deliver to each of our guests leading to your continuous business. We would love to continue working with you; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com
Both Rick Bilgrien and Duff Joy were true professionals. Very responsive and friendly. They listened to what I was looking for,found me the vehicle and made the buying process very easy from start to finish. I will be calling them next time I am in the market for another Toyota.
Business response:
Thank you so much for taking the time to write about your experience with us! At Toyota Carlsbad, we work extremely hard to provide each of our customers with a personalized and hassle-free experience every single visit. I am happy that we were able to exceed your expectations throughout the entire process and we cannot wait to work with you again with your next Toyota. Please don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. B... read more
Having bought 19 cars over 30 years, this was absolutely the easiest and shortest car buying experience I've ever had. Honest, professional, not pushy. I definitely will buy my son a car here when it's time.
Business response:
What an amazing review to read! Thank you for taking the time to write these extremely kind words on behalf of Toyota Carlsbad. Your glowing review is a reflection of our intense dedication to going the extra mile to please each and every one of our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you and we can’t wait to help you with your son’s car! Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Best, Vanessa Clark – Customer Relations Manager V... read more
After 7 years of waiting I finally got my Toyota Tundra. I was help by Lisa De Bruzzi, She was very knowledgeable about this truck. I gave her a list of wants and demands and I drove home with a supe up floor model that had everything I wanted in it. There was a time when I felt like I was going to walk but her persistents to negoitate with her manager got the price I was looking for. I am very happy with my truck and can't wait to do a Vegas trip in it. Thank you very much Lisa Rey
Business response:
Rey, congratulations on your new Tundra! I hope you are continuing to enjoy your dream truck after waiting seven years and it’s wonderful to know that you feel confident in your decision to choose Toyota Carlsbad as your dealer. It is imperative to us that we try to make the buying experience painless and efficient from the initial negotiations to the final paperwork. I’m elated to hear that Lisa did a wonderful job to ensure you only paid a price you were completely comfortable with without any regrets. Be sure to visit us ... read more
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com