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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The dealership was good what I didn't like was the sales guy he was bad mouthing my trade in and letting us know how much trouble it was going to be to try and resell the car he was trying to give us the least possible amount for the car. He also said that the car we wanted to purchase they had ran out of.
In addition to being very helpful and very friendly, we felt that Martin, Adrianna, and Nicole acted with integrity and sincerity. We felt very comfortable working with them and were so happy that our usual monthly car payment would be less than normal! Of course, we opted for additional financing options as they were good choices under the guidance of Nicole. We will be recommending Toyota Carlsbad, and especially Martin and Adrianna, to our friends and will be returning when we are ready for another purchase. By the way, t... read more
Business response:
Wow! Congratulations on your brand new car! We are very thrilled to hear that you were satisfied with our staff. We understand the process of buying a car can be hectic, and it is our job to make sure it goes as smooth as possible. It is great to know that your payment is an amount that you feel comfortable with. Let us know if there is anything else we can further help you with. Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care and we will see you again very soon! Enjoy your ne... read more
bought a used 2011 corolla, and got screwed on my interest rate cause i had "bad credit." and had a crappy-ish trade in that they didn't want to pay me for. I wish I would have kept my trade, and shopped around more, I had lower payments, and lower interest. but they did knock 2000 off the corolla, and then it stayed at the same price it was before! Oh and there was a little bit of body damage on the bottom of the bumper that no one told me about or even mentioned. the sales guy was not very knowledgeable, and treated me and... read more
Business response:
First of all, I would like to apologize for the incident that you have described. The traits that you have mentioned are not what we value here at Toyota Carlsbad. I would like to speak with you further regarding this incident. If you could contact me at your earliest convenience, I would like to make matters right. Best, Vanessa Clark Vclark@toyotacarlsbad.com
Anthony Urias and Michael Boone were great! Anthony answered all our questions and was friendly and not rushed whatsoever. Michael was like a friend. They were honest, straightforward and obviously wanted to meet our needs. Very pleasant Car shopping experience.
Business response:
Congratulations on your new vehicle! At Toyota Carlsbad we strive 100% to make sure that our customers have the absolute best experience! We are happy to hear that you enjoyed your time here, and that you were never pressured. Please let us know if you have any questions regarding your new vehicle. Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care and we will see you again very soon! Best, Vanessa Clark Vclark@toyotacarlsbad.com
Tom and Henry worked together to minimize time spent. Delivered as promised in all aspects. We love our new car and even more the sales people we worked with. They didn't waist our time, listened to what we wanted and completed sales and delivery in record time. Thanks Tom and Henry
Business response:
Thank you for taking the time to write this review on both Henry and Tom! We are happy to hear that you received such excellent customer service! Congratulations on your brand new car, we sure hope that you enjoy it! If you ever have any questions before your next visit, please feel free to give us a call! Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
I had an excellent experience at Toyota Carlsbad. As a first time car buyer (yes, I have never owed a car in nearly 19 years), I was looking for a specific model, 2011 Ford Fusion Sport. Using Pentagon Federal Credit Union's Buyer Program, it searched and found that Toyota Carlsbad had the exact model, color and features that I was looking for in my first car. Ironic that it was a Toyota dealership with its rival sitting in its lot. Within 24 hours, Ernan Northrup, salesperson, had contacted me through email to setup an appo... read more
Business response:
Congratulations on the purchase of your first vehicle, how exciting! We are thrilled to hear that your first experience went as smooth as possible. We value our customers and always strive to provide you all with 100% customer service and satisfaction. We are thankful that you left completely happy, and we look forward to working with you again very soon.Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care and enjoy! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyot... read more
This is the fourth car that my mom and I have leased from Duff Joy at Toyota Carlsbad. He is a magician literally working out deals for our specific situations that we have brought to him over the years in helping us get into a new lease. No one else, there at Toyota Carlsbad or any dealer anywhere, could have given us both exceptional customer service as well as the exceptional deals that we continue to enjoy when working with Duff. Since meeting him three years ago, I have no intention of thinking about, let alone going to... read more
Business response:
Wow! Congratulations on your fourth car purchased! That is absolutely awesome news to hear! We are happy that you have put your trust in Toyota Carlsbad. If there is anything else that we can help you with until we see you again, please do let us know! Also, check us out on Facebook and Twitter for specials exclusively for our followers! We look forward to seeing you soon! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Very pleasant experience, great price and friendly dealership. The salesman was very knowledgeable about the car, took me for a test drive and after the purchase, made sure that I understood everything about it.
Business response:
Thank you for writing this stunning review regarding Toyota Carlsbad! We are excited to hear that you had a pleasant experience and we hope to see you again soon. If you have any questions regarding your vehicle, please make sure and give us a call! Also, check us out on Facebook and Twitter for specials exclusively for our followers! We look forward to seeing you soon! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
The sales people in this dealership are friendly, low key, no pressure and are totally attentive to the customer's needs. Bottom line, I got the vehicle that I was looking for at a great price after visiting at least a dozen dealerships throughout southern California. These folks truly have their act together.
Business response:
Thank you for sharing your feedback. We completely understand that the car buying process can be an extremely hectic event. In saying that, we are honored to hear that your experience was anything but that! We definitely look forward to doing business with you in the future, and if there is anything you may need please let us know! Also, check us out on Facebook and Twitter for specials exclusively for our followers! We look forward to seeing you soon! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsba... read more
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 8:00 p.m.
Browse nearby in Carlsbad, CA
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