This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Scott was friendly and offered excellent customer service. I went to Toyota of Carlsbad based upon a friend's review of his experience with Scott Busby and was told that if I wanted the best experience possible that I HAD to ask for Scott. I found that he was professional and provided a great experience for me. I am a first time new car buyer.
Business response:
Congratulations on your new car! We are delighted Scott could make your experience with our dealership a great one. At Toyota Carlsbad we strive to provide our customers with excellent customer service and 100% customer satisfaction and it is great to hear we are meeting those goals. Please let us know if you need anything in the future. Also, visit us on Facebook and Twitter to see our most recent news and special offers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
I would enthusiatically endors Scott Busby as an excellent salesman representing the toyota company in Carlsbad CA, USA. I had come into the dealership with a less than perfect financial situation but felt as though I represented a sold investment. Because he recognized that, I was able to finance a truck I have always wanted and frankly need in order to do my job with the Marine Corps on Camp pendelton. Within a mater of a few hours, Scott had put together a deal that was more than fair and fulfiled all my requierments. He ... read more
Business response:
Thank you for writing us this review! We are thrilled Scott could make your car buying experience a great one. At Toyota Carlsbad customer service is our top priority. We value our customers and will do everything possible to ensure their needs are met. Please do not hesitate to contact us if you need anything in the future. Also, visit us on Facebook and Twitter to see our most recent news and special offers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Toyota Carlsbad is a class act. Sales specialist SCOTT Toyota Carlsbad is a class act. Sales specialist SCOTT BUSBY was dazzling, knowledgeable, and professional. He went above and beyond the call of duty at every turn. Aaron Flore in finance provided fast and thorough support to make the transaction seamless. Thank you!
Business response:
Thank you for writing us this stellar review! We are happy you had a great experience with Scott, Aaron, and our dealership. At Toyota Carlsbad we strive for excellence in all our departments and it is wonderful to hear we are achieving that objective. Please let us know if we can assist you with anything in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Lisa De Bruzzi took the time to answer all of my questions and worked with me to get me the best vehicle for my needs. I feel that she went above and beyond my customer service expectations and have already recommended her to all of my coworkers. I had a great experience with her at Toyota Carlsbad and left with the car of my dreams. I love my 2011 Toyota Corolla and I will continue to recommend her to everyone I know. I am a completely satisfied customer. Thank you Lisa! Sincerely, Christian Eklund
Business response:
Christian, Congratulations on your new Corolla and thank you for writing us this excellent review! It is great to hear Lisa could provide you with such outstanding customer service. At Toyota Carlsbad we strive to exceed our customer’s expectations and we are happy to hear we are achieving this goal. Please let us know if we can do anything for you in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! Regards, Jenipher Tucker Customer Relations Manager j... read more
My wife, daughter and I shopped at Toyota Carlsbad for a new car for my soon-to-be16 year old daughter. We were greeted by Scott Busby and he took great care in listening to what kind of car we were looking for. We didn't have a model in mind so his work was a bit challenging. He took the time to listen to not only my wife and I, but my daughter. He explained to her different things about the cars and things she should be interested in as a new driver, of any make or model. He also took time showing her about the engine and ... read more
Business response:
Thank you for writing us this review! Scott is a great asset to our team and will be pleased to hear your kind words. At Toyota Carlsbad our goal is to always provide top-tier customer service and it is great to hear we are achieving that objective. Please let us know if we can do anything for you in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Scott Busby was professional, helpful and knowledgeable. Was very pleased with the contact. I was given choices that fit my needs with clear explanations as to differences and how these choices effected my purchase.
Business response:
Thank you for writing us this excellent review! We are thrilled Scott was able to assist you in purchasing a vehicle. At Toyota Carlsbad we pride ourselves on our excellent staff and it is great to hear that you see this value in us. Please let us know if you need anything in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
I can't say enough about Scott Busby and Nicole Manganiello for making our new car experience so amazing Scott was so warm and welcoming no pressure , he was so informative and knowledgable about the car we wanted , he wanted us to be totally happy and comfortable with our purchase , giving us all the information to make an informed decision on the car we wanted, he made us feel like family, Nicole sealed the deal in financing and made us feel well taken care of and part of the toyata family !!!Thank you both so much ,Love y... read more
Business response:
Thank you for taking the time to share your experience with our dealership. We are happy to hear that Scott and Nicole could provide you with such great service. At Toyota Carlsbad we strive to make buying a vehicle as easy and stress-free as possible and we are happy you experienced this during your visit. Enjoy your Camry and let us know if you need anything in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! Regards, Jenipher Tucker Customer Relatio... read more
I am so stoked on my new Tundra!! This is our 4th purchase at Toyota of Carlsbad and Scott Busby is the man! Scott knows us sooo well, that he had our truck already picked out for us when we got there. He picked exactly the truck we need to accommodate our family of six. I had no choice but to bring my three year old daughter, who he was happy to make hot chocolate for! Not to mention I didn't have time to get my own coffee before hand , and was greeted with a hot Starbucks just how I like it:) He was efficient with our time... read more
Business response:
Thank you for writing us this stellar review! We are thrilled to hear you had a great experience with Scott and our dealership. At Toyota Carlsbad we strive to provide our customers with top tier customer service and 100% customer satisfaction and we are happy to hear we are meeting our goal. Please let us know if you need anything in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarl... read more
This is the third new Toyota we have purchased and Scott, John, and Nicole made the whole process very easy to understand. They answered all of our questions and gave us great customer service, especially most recently when we came to the dealership after 5 pm to buy the car. I love that they are open past 5 pm and also on the weekend. We were able to add a warranty to our older Corolla easily over the phone and that extra service helps a lot.
Business response:
Thank you for taking the time to share your experience with our dealership. We are thrilled to hear Scott, John, and Nicole could make your car buying experience a great one! At Toyota Carlsbad we believe in providing our customers with top-notch customer service and are pleased to hear we are meeting our goal. Enjoy your new Toyota and please let us know if we can do anything for you in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! Regards, Jeniphe... read more
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com