Toyota Carlsbad

lindacorsi 

on DealerRater

14 years ago

Ghassan Asfour was the the salesman who helped me with my choice in leasing a new Camry. He was very helpful,informative, never pushy and beyond a pleasure to work with. I feel Toyota Carlsbad was fair in the trade in value on my Rav4 and I believe Ghassan worked for me to help put me in a car that met my needs within my price range. No they never tell you to factor in an alarm until you are in the finnance office...L.O.L. But.. I never felt I was being pushed into anything I did not need as I have been in the past but rathe... read more

majeed0987 

on DealerRater

14 years ago

Kevin is a stand up guy and very customer service oriented. I always feel I can trust him, though I don't always like what he's telling me, I trust it is needed service. Wayde does a great job of insuring the service is correct and needed and I have never had to return for rework with him or his crew. 

James Sherburne 

on DealerRater

14 years ago

I drive 52 miles, one way, to have my family fleet of I drive 52 miles, one way, to have my family fleet of vehicles serviced at Toyota of Carlsbad. The service is very good and well worth the drive. My service representative, Kevin Skinner, is the best, hands down. I have owned many Toyota vehicles over the past 33 years, as well as extended family members who are also Toyota owners. The key to good service can best be explained with a comparison. The service department is the orchestra, the service representative the condu... read more

Rubyheart 

on DealerRater

14 years ago

I was greeted right away. My salesperson was very upbeat, not pushy, allowed me to test drive 3 cars -one of them twice without any pressure. He was very patient. He was knowledgeable about the various vehicles and answered all my questions. I probably asked the same questions twice, but he was very kind and friendly. When I was waiting for him to get answers and then to get the car ready to delivery to me the other people in the dealership were friendly as well. The finance person that did all the paperwork (sorry I don't r... read more

Tacoma Driver 

on DealerRater

16 years ago

I dealt directly with the fleet department when I bought my truck with an internet quote, bypassing the sales staff. Duff was great to deal with. He didn't put any pressure on anyone. When he wrote the numbers on the paper, he didn't even make it large and exaggerated. He was mostly quiet during the test drive so I could hear the engine. He didn't do what many salespeople do which is keep talking and trying to get the customer to get overly excited and trying to shake up their reasonable thinking. We drove on the freeway and... read more

socaldriver 

on DealerRater

17 years ago

This dealership strives to please its customers. The service department recommends only the repairs that are needed. The service writers will help you to save money as much as they can. It is obvious that the dealership cares about its customers. 

toyotacarlsbadsucks 

on DealerRater

18 years ago

They are definitely NOT honest. I have been cheated by them for two times in the same way! I knew dealers are not realiable. But I did not know that they can be that shameless!