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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Mauricio was an exceptional Salesman. He made us feel welcome immediately. He was very knowledgeable, respectful, and humble. He did not make us feel pressured, rushed, pushed, or uncomfortable in any way. His negotiation skills in matching our financial demands with the dealerships was nothing short of amazing. We definitely left the dealership extremely satisfied with our new vehicle, the deal agreed upon, and the service provided to us from him. I would definitely recommend future customers to Toyota Carlsbad and in the f... read more
Business response:
Thank you for writing us a review! We are pleased to hear Mauricio could provide you with such great service. At Toyota Carlsbad we pride ourselves on our professionalism and dedication to customer service and we are thrilled to hear you experienced this during your visit. We look forward to working with you in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Omar was very thorough and professional and he made me feel like he really cared about my needs and desires in the purchase of my new car. I was pleasantly surprised by the financing gentleman (Aaron) as well. He wasn't too pushy and explained everything. Omar had to wait until we were done with Aaron which kept him at the dealership much later than he was supposed to be there and he then took quite a bit of time showing me how to work all of the new features of the car. I felt totally comfortable driving away which was a ni... read more
Business response:
Thank you for your kind words! We are thrilled to hear Omar and Aaron made your experience with our dealership a great one. At Toyota Carlsbad we believe in going above and beyond for our customers and we are thrilled to hear we are meeting our goal. Enjoy your new car and please let us know if you need anything in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Ghassan Asfour is an excellent representative for the Toyota brand and for Toyota Carlsbad. I have purchased 3 cars from him now. I keep coming back because he is extremely helpful and professional. There is no pressure, he simplifies the whole process and gives me a great price. He really goes the extra mile as well. In this case, he drove home with me at 10:00 p.m. on a Sunday night to pick up our trade in vehicle and so that my wife could sign some documents while the kids were asleep. I highly recommend Ghassan and Toyot... read more
Business response:
Jon, Thank you for taking the time to write us a review! We are thrilled to hear you had such a great experience with Ghassan and our dealership. At Toyota Carlsbad we strive to provide high quality service and 100% customer satisfaction. We value our customers, and do everything possible to make sure their needs are met. Enjoy your new car and please do not hesitate to contact us if you should need anything in the future. Also, please visit us on Facebook and Twitter as we have many specials going on exclusively for our fol... read more
Ther responses above speak for themselves. The service was great, the car is great. I don't have anything else to add to this review.
Business response:
Thank you for writing us a review! At Toyota Carlsbad we strive to provide great service and 100% customer satisfaction and we are happy to hear we are achieving our goals. Please let us know if you have any questions or need anything in the future. Also, visit us on Facebook and Twitter to see our most recent news and special offers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
The staff was professional, friendly and courteous which made the entire car buying experience a pleasurable one. All of our questions were answered and the sale was completed in a very timely fashion.
Business response:
Thank you for writing us this review! We are pleased to hear you had such a great experience with our dealership. At Toyota Carlsbad our goal is to make sure our customers are taken care of and we are happy to hear we are meeting our objective. Please do not hesitate to contact us if you need anything in the future. Also, visit us on Facebook and Twitter to see our most recent news and special offers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Scott is a great guy and continued to help after the sale was final and answered my questions promptly. He also was very helpful with setting up my 10 day inspection with my truck. Thanks Scott Busby!
Business response:
Thank you for taking the time to write us a review. We are pleased to hear you had such a great experience with Scott! At Toyota Carlsbad we strive to provide great service and 100% customer satisfaction and we are happy to hear we are achieving our goals. Please let us know if you need anything in the future. Also, visit us on Facebook and Twitter to see our most recent news and special offers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
My Prius lease was handled by Duff Joy and this was the most pleasant vehicle purchase I have ever experienced. Duff and his staff were extremely professional and courtious as well as knowledgeable of the product. My wife and I love the Prius V.
Business response:
Thank you for writing us a review! We are happy to hear Duff could provide you with such great service. At Toyota Carlsbad we pride ourselves on our professionalism and dedication to customer service and we are thrilled you experienced this during your visit. Enjoy your Prius and please let us know if you have any questions. Also, visit us on Facebook and Twitter to see our most recent news and special offers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Outstanding and I will be back. Duff does a great job. All areas are always handled professionally and first rate. I will be back when I need a new car.
Business response:
Mike, Thank you for writing us this review. We are thrilled to hear Duff could make your experience with our dealership a great one. At Toyota Carlsbad we strive to provide top tier customer service and we are pleased you experienced this during your visit. We look forward to working with you in the future. Also, visit us on Facebook and Twitter to see our most recent news and special offers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com Facebook: http://on.fb.me/lovWU2 Twitter: http://bit.ly... read more
No pressure and no hassle. We were able to complete the purchase transaction in less than three hours including the inspection of available vehicles, test drive, selection of vehicle and completion of all paperwork. Alex & Traci were both friendly and helpful throughout the entire process. I would definitely recommend this dealership !
Business response:
Thank you for writing us a review. We are thrilled to hear Alex and Traci could make your experience with our dealership a great one! At Toyota Carlsbad we strive to make buying a vehicle an easy and stress-free experience and we are pleased to hear we are meeting our goal. Enjoy your new vehicle and please let us know if you need anything in the future. Also, visit us on Facebook and Twitter to see our most recent news and special offers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com Faceboo... read more
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 8:00 p.m.
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