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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I go here for all my cars maintenance issues and enjoy the experience every time. The staff is efficient and friendly. This place has you the work estimate in > 5 mins after pulling in. The waiting area makes you feel at home with free starbucks brand coffee and wifi. The prices are reasonable for what they provide. I would recommend this dealership to whomever owns a Toyota.
Business response:
Thank you for being such a loyal customer to Toyota of Carlsbad! We strive to always be friendly and efficient to our customers so we are happy that you noticed that! We sure hope to continue to do business with you! Please let us know if you need anything. Also, check us out on Facebook and Twitter for specials exclusively for our followers! We look forward to seeing you soon! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Henry test-drove several vehicles with us, answered all our questions without hesitation or "spin," and was most helpful throughout the process of this purchase. I would send any of my friends or family to him without hesitation whenever they are in the market for a new vehicle. Thanks for a terrific purchase experience!
Business response:
Thank you for taking the time to write this great review for us! We are happy that you shared your experience and great feedback with us. We definitely hope to do business with you again, and are very happy that you have now built trust with Henry! Please let us know if there is anything else that we may be able to do for you. Also, check us out on Facebook and Twitter for specials exclusively for our followers! We look forward to seeing you soon! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
We can barely express our sincere appreciation in all that Lisa De Bruzzi did for us recently (6-23-12) from our experience at Toyota Carlsbad. We are both absolutely overwhelmed with excitment. We went in to trade my 2003 Mercedes (our only car)in for a Rav 4 :)...I had been wanting one for my 3 grandchildren, shopping and of course our large furry dog Sedona. We never imagined that Lisa would help make it possible that John would also beable to get the Tacoma truck he so longed for for his work...I truly believe prayers an... read more
Business response:
Thank you for writing this generous review regarding both Toyota Carlsbad and Lisa! It is great to know that you were provided with such awesome customer service! We value our customers and we are extremely thrilled that you left our dealership completely satisfied. If there is anything else that we can do for you, please make sure that you let us know. Also, check us out on Facebook and Twitter for specials exclusively for our followers! We look forward to seeing you soon! Regards, Jenipher Tucker Customer Relations Manager... read more
I met with my initial salesperson for several hours, not making progress and finally asked for my keys back, I was finished, there would be no deal. Scott Busby entered the picture, he had sold my daughter a car the day before and her experience had been great. He came in with a smile, I'm sure trying to save the deal, but willing to negotiate. His attitude towards a difficult process was professional,calm and,yes, he did save the deal. My initial salesperson would not even present offers, her answer was a flat NO. Scott tol... read more
Business response:
Laurie, we are so happy to hear that Scott could help you find your dream car without any added stress, and that you were able to stay around your exact budget. We hope that you enjoy your new Prius and if there is anything else that we can do to help you in the future, please let us know. Also, check us out on Facebook and Twitter for specials exclusively for our followers! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
First, let me say I ended up in Carlsbad after a terrible experience at Irvine Power Toyota. I went there with the thinking that it was close by, and also thinking that all Toyoto dealerships were the same. Not so. After four hours at Irvine, the manager didn't think I was a serious buyer, so he would not get the car on to the lot that I wanted Prius C1(it was in storage)without me signing buying paperwork! Umm what?! Sign to buy a car I have never seen or driven?? I was so insulted, and in a hurry to get a new car that I le... read more
Business response:
Thank you for your awesome review about your experience with us! We are so thrilled that both you and your mother found the perfect vehicles! We look forward to working with you both in the future. In the meantime, if there is anything that we can help you with please let us know! Also, check out our Facebook and Twitter pages for specials! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Thanks to Scott our new car purchase was smooth and stressfree!He thought of every detail and made sure everything promised was delivered. Thank You Scott!
Business response:
Thank you for sharing your experience with our dealership! We are happy Scott could assist you with the car buying process. Enjoy your new car and do not hesitate to get in touch if you need anything in the future. Also, please follow us on Facebook , Twitter, and Google + as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
first oil change left my seat smelling like whoever moved my car. strong personal odor embedded for the next day. second oil change: for some unexplainable reason, a large dollop of grease was left on center armrest. not even smeared, it looked like the goop was just squeezed onto the fabric. no work was scheduled for the interior. will not be returning for any service. i thought that the popularity of this location meant better work, turns out, they handle the volume with haste and carelessness.
Business response:
Please let me apologize for your negative experience with our dealership. At Toyota Carlsbad providing our customers with excellent service is our top priority and I am sorry to hear your experience was anything less than top notch. If you would like to speak further on this matter, please feel free to contact me with the information below. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Jana Leopard exceeded my expectations of service by going above and beyond the call of duty to ensure my issues were attended to and resolved. I will go back to Ms. Leopard every time I need my Toyota serviced!
Business response:
June, Thank you for taking the time to write us this review! We are pleased to hear you had such a great experience with Jana and our dealership. At Toyota Carlsbad our goal is to make sure our customers are taken care of and we are happy to hear you experienced this during your visit. We look forward to working with you in the future! Also, please follow us on Facebook, Twitter, and Google + as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Ghassan Asfour is one of the finest salespersons available. After having a terrible experience at the Toyota dealership of Santa Monica, I returned to the Carlsbad dealership. Ghassan expedited the lease of my new car and I was in and out of the dealership in under 3 hours. I highly recommend Ghassan at Toyota Carlsbad and will return to him again and again.
Business response:
Michele, Thank you for sharing your experience. At Toyota Carlsbad customer service and customer satisfaction are of the utmost importance and we are pleased Ghassan exceeded your expectations. Enjoy your new Toyota and we look forward to working with you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 8:30 a.m.
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