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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
When I think of top tier customer service, I think of Trung and Wellesley Toyota. I usually dread dealing with pushy car salesman but Trung made the whole experience so much easier! Never once did I feel like I was being pressured. I will be recommending Trung and Wellesley Toyota to all my friends and family that are in the market for a new car. Thank you Trung!
Business response:
Thank you so much, Kevin, for choosing Wellesley Toyota! Please let us know if we can be of any more assistance. Shaun Fisher General Manager
The Dealership was clean and comfortable. The staff I came across were polite and friendly. The cleaning lady was even polite and friendly and respectfully greeted me as she went about her duties
Highly recommend Matt Loubier at Central Maine Toyota. Highly professional, knowledgeable, and patient! I never felt any pressure and he helped us with a great deal on a new 2024 Toyota Tundra. Thanks, Matt!
Mark helped me buy a 2022 Corolla and was super helpful at all times end
Business response:
We are very happy to have provided you with such a positive experience, Steve! We sincerely value your business and look forward to your next visit. Shaun Fisher General Manager
Mark is a wonderful person to help you find your car. He reviewed options and answered my questions w patience
Business response:
Diane, It's great to hear that Mark was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager
Mark made the process very easy! I would buy my next car from him, no doubt about it.
Business response:
Thanks, Bill, for sharing your thoughts about your experience with Mark here at Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager
Very helpful. Everybody was very nice and made my life easy. I was in and out.
Great service from the advisor Fernando. Bad service for the attendants waiting to connect me with the advisor. As I am waiting in lane one in my car, the attendants were sitting looking at me without any acknowledgment of me as they were laughing, talking and taking selfies on one young lady’s phone.
Business response:
Thank you for taking the time to provide us with this detailed feedback about your recent visit. We're pleased to hear that Fernando provided great service as your advisor. His dedication to customer satisfaction is something we greatly value. However, we are deeply concerned about the experience you had while waiting to be connected with your advisor. The behavior you described from our attendants falls well short of our service standards. We expect all of our staff to be attentive, professional, and focused on our customer... read more
Greg was awesome and understanding with what I needed done. Was very quick with getting my car serviced.
Business response:
Thank you for your kind words! We’re so glad to hear that Greg was able to understand your needs and provide quick and efficient service for your car. We truly appreciate your feedback and look forward to serving you again in the future!
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,432 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open tomorrow at 8:30 a.m.
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