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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Impressed Car broke down, far from home. They took care of me rented car and all. Made a bad experience so much better. Huge department and runs like a clock!
Business response:
Hi Susi, What a bummer! Breaking down anywhere can just add a damper to your day. I am thankful for the services we have to offer, as I have used them myself a few times!! ;) I am pleased to hear that we made your day better by being able to met your needs. Thank you so much for your review. Much appreciated, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Good dealer Duff was great. Professional, low hassle, great price. Good guy to help me get what I wanted. During financing they try to haggle you with interest rates and warranty extensions. Too much barter and I felt like I was being manipulated when they tried adjusting to a longer term to make it seem like it would not affect my monthly debt. Would expect more of a professional business transaction instead of bartering at a flea market. She intentionally did not make my options straightforward so I would bite on extra ser... read more
Business response:
Hey there, I am happy to hear you had a great experience with Duff! While in Finance we do our best to offer all options to customers. If I can answer any further questions in regards to interest rates or warranty information please contact me direct. Thank you for choosing us! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
No complaints!! Have had only positive experiences here, cannot recommend Dave Ramstad enough. Thanks for your assistance with my old Rav 4!! Will continue to come in and recommend your services to my friends & clients.
Business response:
Hi! You are so welcome! And thank you for choosing Toyota Carlsbad! Dave Ramstad is a great guy, one of the best here. He will appreciate the recommendations! That is very kind of you. :) Thank you for your review. We greatly appreciate it! Enjoy your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Service Department Toyota Carlsbad service department is exceptional. Steve Guerrero has been my service advisor for many years. I trust his wisdom and has never let me down. He, ladies and gentlemen, is a true professional.
Business response:
Hey there, Ladies/gentlemen sounds like Steve Guerrero to me! ;) Steve is one of the best! He will be pleased to read your review. Thanks for taking time our of your day to acknowledge Steve's service! We appreciate you choosing Toyota Carlsbad. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com
Corinna Rock! My Tacoma has been serviced by only Corinna since 2005. We have four vehicles, three of which are not a Toyota and one a luxury brand. Corinna exceeds all my other service advisers by far! She is honest and always a pleasure to deal with. Even when things don't go perfect, as it usually does, Corinna has always looked out for me. I would recommend Carlsbad Toyota's Service Department and HIGHLY recommend Corinna as a Service Adviser.
Business response:
Hi! WOW, 2005!! Thank you so much for being a loyal guest to us over the years. Corinna does Rock, doesn't she!? Honest and a pleasure to be around are words I would use to describe Corinna too! I will be sure to pass your review on to Corinna and our service managers today. Thank you for letting us service your Tacoma, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Greate experence even before I left with the new car! Took my Toyota Matrix in for service to get thing ready to pass smog. Found out the cost of getting her fix was not work the cost due to age and mileage of vehicle. So then picked to go through the upgrade program. I got a great deal on the trade but a even better deal on a new 2016 Prius C. Was a great experience even before I selected her and before I drove off the lot! ^_^ Have been enjoying it since then! PS: Wish I could give more stars!
Business response:
Hi there! Thank you so much for the 5-Stars!!! I appreciate you wanting to give us more! :) I am so happy that Molly and Frank were able to assist you in getting a new Prius C! I can feel your excitement over your review! Thank you for choosing Toyota Carlsbad, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent service and service advisor! Corrina Hyatt and her service team always provide a professional experience and ensure I am confident in their expertise. It is a Great experience knowing my vehicle will be serviced properly. Corrina is EXCELLENT!!
Business response:
Hey there! Corrina is our girl!! Always professional and ensures clarity to our guests. She is excellent, isn't she?! I am thrilled to hear that you feel confident servicing your vehicle here! :) I'll be sure to pass your EXCELLENT review on to Corrina. Thank for your review! Enjoy your week. Vanessa Clark, Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Corinna continues to exceed expectations Corinna Hyatt is the reason I continue to drive further than I need to for service on my Toyota Tundra. Escondido is much closer, yet I don't feel that I receive the same exceptional service there as I do from Carlsbad and Corinna. I also feel that Corinna is truly looking out for my best interests as opposed to just trying to sell product that I may or may not need. When we told her we were in the market for a new vehicle, she convinced my wife to start at Toyota of Carlsbad promisin... read more
Business response:
Hi there, Thank you for being such a loyal customer to Corinna and Toyota Carlsbad! It sounds like Corinna and our sales department really took our customer service to the next level! We love hearing that your needs and expectations have been exceptional! Thank you for taking time out of your day to write your review! I will be sure to pass your feedback on to Corinna and our service manager today! Have a great week :) Vanessa Clark Customer Relations Manager,Vclark@toyotacarlsbad.com 760-918-3795
Carlsbad Toyota Service I am akways treated very well and service is performed correctly every time. The service writers are all very courteous and professional, particularly Corrina Hyatt. She is the best without a doubt! The waiting lounge amenities are nice and the courtesy shuttle drivers are very pleasant as well.
Business response:
Hi John, Thank you so much for your 5-Star review! I am so happy to hear about your experience with Corrina. She is one of the best! Glad you enjoy our lounge. Have you checked out our new "Take one, leave one" book shelf? There are some great reads there. I'll give our shuttle drivers a shout out for you! Enjoy your week! Thanks again for your review, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 7:00 p.m.
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