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Towneplace Suites By Marriott
- Hotels
- Eagan, MN
About this business
The Towneplace Suites By Marriott Eagan Is An Extended-Stay Property With Studio And Two-Bedroom Suites,Fully-Equipped Kitchens, 24-Hour Fitness Center, Laundry, And Market, Pets Welcome. Enjoy Our Complimentary Hot Breakfast Each Morning.
Location details
3615 Crestridge Dr, Eagan, MN, 55122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 9:30 a.m. | |
| Tue | 6:30 a.m. to 9:30 a.m. | |
| Wed | 6:30 a.m. to 9:30 a.m. | |
| Thu | 6:30 a.m. to 9:30 a.m. | |
| Fri | 6:30 a.m. to 9:30 a.m. | |
| Sat | Closed | |
| Sun | Closed |
Don’t get what you pay for and would not fit it
Business response:
Marriott International thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We never want a guest to leave with a negative experience and always suggest contacting Marriott Customer Support if you require further assistance mediating with our hotels. Please see our website for further information addressing the service you received at one of our Marriott Hotels. See these links - https://www.marriott.com/he... read more
My husband has unsubscribed from their phone call list 3 times and he's still getting phone calls. He's been getting calls for over a year.
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your experience. We’re so sorry to hear you are receiving these calls. The robocalls you received were not placed by an authorized representative of Marriott. I assure you that Marriott is committed to protecting your privacy and the personal information you entrust to us. Please reference Marriott International’s Statement on Fraudulent Phone Calls at the following web address and re-posted below for reference - https://news.marriott.com/... read more
Me and my family booked a room the bed sheets had blood and then they changed the top sheet it was still dirty
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more
Zero stars should be an option here. My brand new vehicle (fresh off the lot) was wrecked by a valet parker at the Downtown Des Moines Marriott - 2 months and two days later, I have not received the payment to fix it! Nobody will help me as they say they "outsource" their parking service - the valet charges were charged by Marriott so therefore Marriott is involved & representing these crooks. The "outsourced" company says every single week that my claim accidentally was not mailed but they WILL mail it "Thursday - that's ch... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. When an event such as the one you describe happens with a hotel's Valet Company, the Valet Company's Claims Services or Insurance Company examines the incident for them. The Adjuster will perform a full investigation and apply all legal requirements. We rely solely on their experience and the results of their investigation. Ad... read more
I receive calls from Marriott all the time. I have requested to be taken off of their list 10 times. I try and call back to complain or get results and "IF" I can actually get through to a live person, they just hang up on me. I have blocked the numbers, I have been on the "Do Not Call" registry for 10 years. I have a robo-blocker, I literally take the time to put Names in my own phone directory, so I know who is calling. This is just plain and ugly harassment. I am pissed off. I called corporate today and spoke with a super... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your experience. We’re so sorry to hear you are receiving this type of call(s). The robocall(s) you've received were not placed by an authorized representative of Marriott. I assure you that Marriott is committed to protecting your privacy and the personal information you entrust to us. Please reference Marriott International’s Statement on Fraudulent Phone Calls at the following web address - https://news.marriott.com/news/2020/12/03/marr... read more
I know they outsource their call centers. They call me every other day which is bordering on harassment. I keep blocking their phone numbers and they just call from a new phone number. I cannot seem to get them to stop.
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your experience. We’re so sorry to hear you are receiving this type of call. The robocall you received was not placed by an authorized representative of Marriott. I assure you that Marriott is committed to protecting your privacy and the personal information you entrust to us. Please reference Marriott International’s Statement on Fraudulent Phone Calls at the following web address - https://news.marriott.com/news/2020/12/03/marriott-intern... read more
I had a confirmed reservation on Easter Weekend. My wife , my 91 year mother and myself. We drove all the way to Myrtle Beach, SC to have a nice weekend with family. We arrived around 4pm and check in started at 3 pm. I was told my credit card denied the charge. I contacted my Credit card company. The Credit Card company stated that no charge was ever attempted by Marriott. This was unbelievable because, could not find a room suitable and had to turn around and drive 3.5 hours home to Charlotte, Nc. Do not do business with t... read more
Business response:
Marriott International, Inc. thanks you for taking the time to share your comments. We sincerely apologize for any frustrations or inconveniences you may have experienced due to credit card issues associated with your Booking.com reservation at our hotel. We continue to offer our sincerest apologies our hotel was not able to complete the Advance Purchase payment necessary to secure your reservations. Please contact Booking.com to further address your continued dissatisfaction. Thank you again for bringing this to our attenti... read more
This hotel deserves -0. I stayed here a month ago. My room was dirty at Fairfield Hotel located at 120 Blarney Dr, Columbia SC29229. In addition it was loud guests and. I expressed my concern via staff, email and with corporate compliance. I was told to continue to email with concerns bc it wasn’t anything they Corporate could do. I reached out to the general manager Bernard Washington and he emailed thanking me for my concerns. I was told by Alicia N. to send another email expressing concerns. I attached pictures of stained... read more
Business response:
Marriott International, Inc. thanks you for taking the time to share your comments. We sincerely apologize for any difficulties you experienced during your stay. The details you've presented will certainly help us and our management teams improve the services we provide. I can assure you during the normal course of business it is our sincere intention to meet, if not exceed, the expectations of every guest. There are always areas that can be improved upon or processes that can be completed in a more efficient manner. Upon fu... read more
This trip was a discriminatory trip from HELL. Checked in on 3/19/2021 for my friends birthday in San Juan at La concha. Upon arrival was chased down by some robo cop pressing if I had a reservation. Um yea can you wait till I get to the front desk like a normal person??? Or are you just not use to african americans on your property? Asking several times to see I.D and " I don't see your name on the list". Literally after checking in at the front desk this man runs across the lounge area from his little robo cop podium to as... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your recent disappointing experience. We sincerely apologize for the difficulties you have described in your message. Please be assured we take claims of this nature quite seriously. At Marriott, we stand against racism and do not tolerate the type of experience - https://news.marriott.com/news/2020/06/18/we-stand-against-racism. Furthermore, the service you describe is not consistent with the training our hotel associates receive nor is it... read more
Frequently asked questions about Towneplace Suites By Marriott
How is Towneplace Suites By Marriott rated?
Towneplace Suites By Marriott has a 2.7 star rating with 624 reviews.
When is Towneplace Suites By Marriott open?
Towneplace Suites By Marriott is closed now. It will open tomorrow at 6:30 a.m.
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