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Towneplace Suites By Marriott
- Hotels
- Eagan, MN
About this business
The Towneplace Suites By Marriott Eagan Is An Extended-Stay Property With Studio And Two-Bedroom Suites,Fully-Equipped Kitchens, 24-Hour Fitness Center, Laundry, And Market, Pets Welcome. Enjoy Our Complimentary Hot Breakfast Each Morning.
Location details
3615 Crestridge Dr, Eagan, MN, 55122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 9:30 a.m. | |
| Tue | 6:30 a.m. to 9:30 a.m. | |
| Wed | 6:30 a.m. to 9:30 a.m. | |
| Thu | 6:30 a.m. to 9:30 a.m. | |
| Fri | 6:30 a.m. to 9:30 a.m. | |
| Sat | Closed | |
| Sun | Closed |
several ago I reserved a room at the Providence Lincoln location I was very excited to go and celebrate a family members not sure as well as my husband‘s first birthday here in the states. Three days before my reservation unbeknownst to me my reservation was canceled by the hotel after having several conversations with them in regards to deliveries that I had planned to be dropped off at the location prior to my arrival. Not only was the reservation canceled three days prior to arrival I was only notified by email at 8:47 PM... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. Also, please continue to work with Marriott Customer Support ... read more
The worst experience I ever had at a hotel was this weekend for my wedding staying at the Courtyard Mariott Deptford NJ. The customer service was the worst I have ever experienced. The only person that actually tried to help a bit and make the situation a little bit better was the gentleman manager there. Overall the experience was horrendous, plumbing issues in rooms, no maintenance to fix it, rude, got charged twice on my card when I should have been charged once for the room I stayed in both nights. I called Mariott custo... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more
This review is in reference to the Dearborn Inn a Marriott Hotel I'd like to start by saying I've never left a negative review online in my life but this sleazy hotel that represents itself has a classy establishment completely misled us about the cost of our wedding. Used bully sales tactics and delivered a bill to us at 1am the night before our wedding threatening to shut our wedding down if we didn't pay an exorbitant 8k that was not previously disclosed. Not to mention they lost one of our checks just weeks before and we... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. We never want a guest to leave with a negative experience and always encourage contacting Marriott Customer Support for further assistance mediating with on-site hotel leadership. Please see our... read more
Marriott Vacation Club Inc (MVCI) is an affliate under Marriott Corp. My complaint against both of them since Marriott is the ultimate responsibility. After being member of Marriott since 1999 along with member of MVCI (with 5 time shares) I became a LIFETIME Titanium Elite last year with over 3 Million Rewards points in Marriott B***** acct ( ******179) Now, MVCI is forcing to sell (send back deeds of my 5 time(3 in Hilton Head and 2 in Orlando) shares,(for which I had spent 75K+) back to MCVI WITHOUT any compemsation. Ther... read more
Business response:
Please be advised Marriott International, Inc. is not in the Timeshare business. Please see disclaimers on https://www.marriottvacationclub.com/ & https://www.marriottvacationsworldwide.com/. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club brand are not owned, developed or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Marriott Vacations Worldwid... read more
The Westin New York at Times Square- don’t leave expensive stuff lying around, I lost a pair of Gucci loafers in one of the rooms. I didn’t even realize they were missing until I was already home. I reported them missing and they said they never found them. The staff in this hotel can’t be trusted, Maybe those shoes walked out of there on their own or somebody else is wearing them by now. I would never stay here again, not in a place where you don’t feel your personal stuff are secure
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. Also, please continue to work with Marriott Customer Support to assist in mediation with our on-site hotel leadership team. Thank you again for bringing this to our attention. We hope we will have another occasion to meet your expectations and welcome you back in the future.
I have recently experienced a Marriott and had a negative experience. This is their standard response and I highly doubt that they will do a thing about it, I definitely see why they do not hold the BBB stamp of approval. They don't do anything right. When I arrived I was greeted with sorry you don't have a room here. Call booking.com they are a third party you need to talk to them. Maybe it is under another name, maybe under your husbands name. Call them at Booking.com they don't do things right. Oh by the way I found it. S... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. Thank you again for bringing this to our attention. We hope w... read more
Eu estou hospedado no hotel residence inn Marriott Worcester a 20 meses. E faço parte do programa de benefícios Marriott bonvoy! Na data de outubro 15 2021 Fui te tentar utilizar 3 das 10 noites free que tenho direito. O recepicionista de nome MINA me informou que eu teria que entrar em contato. Com o Marriott por telefone assim eu fiz. Minha ligação começou por volta da 3 pm após 30 min o atendente Richard me informou que era impossível a utilização devido ao procedimento e que o hotel que teria que me fazer a liberação par... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more
After arriving at the Fairfield Inn & Suites Akron, Fairlawn I was advised that my paid reservation had been cancelled. After waiting for an hour with my elderly mother in the car, I was finally told that the hotel had over booked and that they would put us up at a sister hotel with a complimentary night's stay. After waiting even longer, I was told that hotels.com would contact me with an alternate hotel as both their sister properties were sold out. In essence, I was told, sorry there is nothing we can do for you. Marriott... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. Also, please continue to work with Marriott Customer Support ... read more
The Four Points by Sheraton Marriott at LAX was the DIRTIEST hotel I have ever stayed at and the employees were rude. To start off, my boyfriend and I (a gay couple) were recommended a 2 bed bedroom by the lady at the front desk, even though I told her I booked a 1 king bedroom. When we got inside of our room, it was nothing like the pictures at all. The bathroom had blood splatter on the wall and we were also not provided soap to wash our hands with. Our towels had hair, blood and purple stains on them. One of our towels al... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more
Frequently asked questions about Towneplace Suites By Marriott
How is Towneplace Suites By Marriott rated?
Towneplace Suites By Marriott has a 2.7 star rating with 624 reviews.
When is Towneplace Suites By Marriott open?
Towneplace Suites By Marriott is closed now. It will open tomorrow at 6:30 a.m.
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