This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Towneplace Suites By Marriott
- Hotels
- Eagan, MN
About this business
The Towneplace Suites By Marriott Eagan Is An Extended-Stay Property With Studio And Two-Bedroom Suites,Fully-Equipped Kitchens, 24-Hour Fitness Center, Laundry, And Market, Pets Welcome. Enjoy Our Complimentary Hot Breakfast Each Morning.
Location details
3615 Crestridge Dr, Eagan, MN, 55122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 9:30 a.m. | |
| Tue | 6:30 a.m. to 9:30 a.m. | |
| Wed | 6:30 a.m. to 9:30 a.m. | |
| Thu | 6:30 a.m. to 9:30 a.m. | |
| Fri | 6:30 a.m. to 9:30 a.m. | |
| Sat | Closed | |
| Sun | Closed |
To Whom It May Concern:To express my disappointment in the recent purchase of bedding would be an understatement. I am disgusted by Marriott's attempt to sell high quality hotel bedding under the guise of "Marriott" branding; I see the brands of what you sent, and after due diligence, have price matched all the items on http://Amazon.com that offers free shipping! The Martex 300 thread count sheet set (King) is available for purchase for 78.49; the duvet cover for $46, and the duvet comforter for $165, for a total of $289.39... read more
My family was doing a road trip to Pittsburg from Toronto. After a 6 hour exhausting drive with a baby and a toddler all We wanted was a good nights rest. We decided to book a Decent hotel. We ended up booking 2 queen bed at this location. (The price for two queen was more expensive than one king bed). Once we arrived the attended informed us they had no 2 queen bed suite available. My booking was non refundable apparently as I booked on hotels.com. At 8 pm we had no choice but for all 4 of us to squeeze into one bed. Absolu... read more
I have been trying to get reimbursed for a loss that occurred in the Marriott Hotel on America's Cup Avenue in Newport, RI. When the staff cleaned up the room one day they wrapped my AirPods in my sheets and took them away. My phone tracker located them in a staff-only area of the hotel (laundry room) that I did not have access to. The hotel staff looked for them there but could not find them. The next morning I was leaving the hotel. The staff helped me file a claim and said that of course Marriott's insurance would cover i... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. To clarify, a hotel owner is under no obligation for the loss, theft, or unexplained disappearance of guest’s money, jewelry, or valuable property, which has not been placed in the hotel’s custody for safekeeping. Notification to this effect is posted inside each guest room as well as in other common areas of the hotel as pres... read more
This is the review of the JW Marriot in Charlotte, NC. We stayed at the Hotel 04/22-04/24/22. We had nothing but problems. We checked in at 4:00 pm 2 hrs. before getting there and we had to remind them 2 times after getting there for updates on status of room. Around 4:30 pm after asking about it again our room was ready. Once in the room it was looked nice BUT after a couple our hours the A/C and internet did not work properly. The A/C with all curtains closed, would not cool done below 72 degrees and stayed that way over t... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We never want a guest to leave with a negative experience and always encourage contacting Marriott Customer Support for further assistance mediating with on-site hotel leadership. Please see our website for further contact information to address the service you received - *************************************************. Than... read more
I stayed a the Fairfield inn Tallahassee Fl. The hotel is old and rundown. While I was staying they had a water pipe break. My husband left the hotel covered in soap with a promise of a full refund By Ashley. We never received the refund. When I called I was told that wwe were never promised a refund but they were planning on giving us reward points. It had been close to a month and they were not posted to my account either. Manager was rude and corporate was also unwilling to help. Stay next door they are friendly and the h... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. Also, please continue to work with Marriott Customer Support ... read more
No matter how many times I tell them to be put on the Do Not Call List, it doesn't matter. Still recieve calls. I thought this was illegal.
Business response:
Marriott International is aware of pre-recorded telephone calls (often known as “robocalls”) that fraudulently reference Marriott’s name to entice the call recipient to listen to a sales pitch. Marriott is not making or authorizing these calls. Marriott is committed to protecting the privacy of the personal information that is entrusted to us and has not provided any information to the parties making these fraudulent calls. If you receive a suspicious robocall referencing Marriott, we urge you not to provide any personal or ... read more
Stayed at Bessborough hotel in Saskatoon!!1:30 am idiot security guard knocked on are door an told us tv to loud at 10 decibels!!Woke us up an when I gave him heck he put on report we were drunk and disorderly!!LOL liar an good luck trying to complain to manager!!
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We hope we will have another occasion to meet your expectatio... read more
This review is about the Gaylord National Harbor. On December 3,2021 I attended their I Love Christmas Movies event. From the beginning their were problems. No staff, ticket scanners did not work, we were rushed and given no time to experince the event, their were safety hazards and was so hot, I got sick. I emailed explaining how upset I was over my experince. I was brushed off and passed off to somebody else. Who never emailed me. I was asked to be patient and I was. This was in December. In January I emailed again, no res... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
My family and I stayed at the Courtyard Marriott downtown Providence. One room 2/18- 2/20 and other was from 2/18-2/21. Upon check-in we were given meal tickets were the days we were staying. Which was discussed on phone with sales lady Annie. Both suites. When arriving on Feb18th both rooms had no heat (19degrees outside). The room on 6th floor had an older unit and was fixed by the next morning. The other room on the 1st floor which was a converted room which had a newer unit. When the maintenance came in room he stated th... read more
Frequently asked questions about Towneplace Suites By Marriott
How is Towneplace Suites By Marriott rated?
Towneplace Suites By Marriott has a 2.7 star rating with 624 reviews.
When is Towneplace Suites By Marriott open?
Towneplace Suites By Marriott is closed now. It will open tomorrow at 6:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com