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4545 E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Courteous professional staff. I drive 875 miles to get my vehicle serviced there
There car selections and amazing customer service.
They are so polite, helpful and make your experience enjoyable. They even helped me get my bluetooth set up and show me everything and features in the car!!
Bought a $45k brand new 2019 Jetta GLI 35th Edition from Tom Wood Volkswagen and it had issues and they had it 2 out of the 3 weeks I had the car and couldn’t fix it. I talked to Kent, the general manager and they were happy to take my money but didn’t want to do anything! Had to get Volkswagen involved and now they won’t service my car. They also offered me a lifetime warranty as long as I got it serviced there and my oil changes for free but that’s all gone. Don’t shop here, they don’t care and only want your money!! They ... read more
I worked with Ryan, and he made car buying so easy. He wasn’t pushy or your typical car dealer, but fun and informative!
Shout out to my new bff service advisor Jacob. I didn’t have a lot of hope on my 20 year old bug actually getting fixed but it’s great! Not sure who the mechanic was but man not all hero’s wear capes!
Everytime I have taken my car into Tom, he takes really good care of my car. All work is done at a very satisfactory price and within a reasonable amount of time. I was even asking him to change out my brakes and rotors and he told me they were completely safe and still had plenty of life left. Honesty and dependable that Tom. And look, I know, Tom doesn't take care of my car himself, but that's how good the customer care is. You feel like the owner is taking care of your car.
Rob was very knowledgeable and helpful.
Very friendly and knowledgeable associates. Fast and thorough service.
Tom Wood Volkswagen has a 4.4 star rating with 4,235 reviews.
Tom Wood Volkswagen is closed now. It will open tomorrow at 7:30 a.m.
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