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Tom Wood Volkswagen

4.4

About this business

Location details

4545 E 96th St, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.44,235 reviews
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Joseph Giuffre's profile image
Joseph Giuffre 
recommend  Recommended
6 years ago

Courteous professional staff. I drive 875 miles to get my vehicle serviced there 

Stephanie Soto's profile image
Stephanie Soto 
recommend  Recommended
6 years ago

There car selections and amazing customer service. 

Michelle McCullough's profile image
Michelle McCullough 
recommend  Recommended
6 years ago

They are so polite, helpful and make your experience enjoyable. They even helped me get my bluetooth set up and show me everything and features in the car!! 

Josh Harty's profile image
Josh Harty 
6 years ago

Bought a $45k brand new 2019 Jetta GLI 35th Edition from Tom Wood Volkswagen and it had issues and they had it 2 out of the 3 weeks I had the car and couldn’t fix it. I talked to Kent, the general manager and they were happy to take my money but didn’t want to do anything! Had to get Volkswagen involved and now they won’t service my car. They also offered me a lifetime warranty as long as I got it serviced there and my oil changes for free but that’s all gone. Don’t shop here, they don’t care and only want your money!! They ... read more

Alexis Perkins's profile image
Alexis Perkins 
recommend  Recommended
6 years ago

I worked with Ryan, and he made car buying so easy. He wasn’t pushy or your typical car dealer, but fun and informative! 

Kia Brandenburg Minkey's profile image
Kia Brandenburg Minkey 
recommend  Recommended
7 years ago

Shout out to my new bff service advisor Jacob. I didn’t have a lot of hope on my 20 year old bug actually getting fixed but it’s great! Not sure who the mechanic was but man not all hero’s wear capes! 

Jon Bright's profile image
Jon Bright 
recommend  Recommended
7 years ago

Everytime I have taken my car into Tom, he takes really good care of my car. All work is done at a very satisfactory price and within a reasonable amount of time. I was even asking him to change out my brakes and rotors and he told me they were completely safe and still had plenty of life left. Honesty and dependable that Tom. And look, I know, Tom doesn't take care of my car himself, but that's how good the customer care is. You feel like the owner is taking care of your car. 

Jan Coulter's profile image
Jan Coulter 
recommend  Recommended
7 years ago

Rob was very knowledgeable and helpful. 

Greg Jones's profile image
Greg Jones 
recommend  Recommended
7 years ago

Very friendly and knowledgeable associates. Fast and thorough service. 

Frequently asked questions about Tom Wood Volkswagen

How is Tom Wood Volkswagen rated?

Tom Wood Volkswagen has a 4.4 star rating with 4,235 reviews. 

When is Tom Wood Volkswagen open?

Tom Wood Volkswagen is closed now. It will open tomorrow at 7:30 a.m. 

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