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Tom Wood Volkswagen

4.4

About this business

Location details

4545 E 96th St, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.44,235 reviews
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Rita Engle's profile image
Rita Engle 
6 years ago

the first time we got an oil change at wood Volkswagen when we came back to pick up the car instead of putting the $100 treatment in they put in the 150 because they ran out of the regular synthetic oil. Today we went with a coupon that we were sent that said oil changes 69.99. We get in there with our appointment and we are told our oil change start at hundred fourteen and we could use a $10 coupon. Coupon for 6999 said nothing about exemptions or not servicing certain cars. 

Carol Juergensen Sheets's profile image
Carol Juergensen Sheets 
6 years ago

They do a great job, they are timely and very professional and they go out of their way to make it easy 

Aziz Doctr's profile image
Aziz Doctr 
recommend  Recommended
6 years ago

Amazing hospitality by the people of VW. Had a good experience with Mr. Chris, the service advisor. Done my job on time. Also the very experienced service technician. Mr. Bill & Mr. Shawn has been done really good job on my car. Thank you very much to provide us really good services. 

Julia Abes's profile image
Julia Abes 
6 years ago

I was very pleased with the entire staff especially right when I walked in. Nick Phelps was the sales guy who actually helped me purchase the car. He was great and got everything done very efficiently. He made sure my new car was a perfect fit for me! He was very friendly and followed up with me right away to make sure the car was everything I wanted and more! Such a great experience and I know they will continue to be as great at the first one. I know Nick and the rest of the staff will take care of everything I need! 

Amanda Rose Cermak's profile image
Amanda Rose Cermak 
recommend  Recommended
6 years ago

Checked In with Chris Great customer service. Thx! See you next time. #VWatlas 

Violet Isaloser's profile image
Violet Isaloser 
6 years ago

I bought my used car from here back in January of 2019 and I'm still fuming about all the issues I have been finding with it. They had advertised a 2014 Honda, apparently before it had been cleaned up and passed inspection. I went in and test drove it and signed all the paper work to buy it assured that it would be thoroughly cleaned/inspected etc. Unfortunately to me it seems like a lot of corners were cut. I have no doubt because as I was informed at the time, the per...Continue Reading 

Jane Sprinkle's profile image
Jane Sprinkle 
recommend  Recommended
6 years ago

Great, efficient service! Brian was my service advisor for my visit...he’s great! Kudos to Jack and Chris too! 

Ed Ward's profile image
Ed Ward 
recommend  Recommended
6 years ago

always professional, helpful and get the job done. look forward.to working with the sales team once my current lease is up. 

Michael Norton's profile image
Michael Norton 
recommend  Recommended
6 years ago

Great product and great customer service. They are committed to making the overall experience the best it can be. Very professional staff. 

Frequently asked questions about Tom Wood Volkswagen

How is Tom Wood Volkswagen rated?

Tom Wood Volkswagen has a 4.4 star rating with 4,235 reviews. 

When is Tom Wood Volkswagen open?

Tom Wood Volkswagen is closed now. It will open tomorrow at 7:30 a.m. 

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