The Parke at Trinity Apartment Homes's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

The Parke at Trinity Apartment Homes

3.6

About this business

Location details

5301 Creek Ridge Ln, Raleigh, NC, 27607, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.6748 reviews
Select a rating
Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter I totally love my apartment, it’s spacious comfortable and definitely give the at home feel. I also enjoy the pool and gym area’s, it’s great place to live. 

Business response:

We are delighted to see your outstanding review. Our team loves providing an exceptional experience to our residents. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Everything good so far, but I think maintenance time response can be improved a lot I will be great to have a tool to scheduling maintenance appointments to respect everyone time. 

Business response:

It is genuinely wonderful to know our community is such a good match for you. Thank you! 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Community atmosphere. Family-oriented. Plenty of amenities for all ages. Quiet environment and clean. Staff is friendly and approachable. Apartments are small but they work for my family. 

Business response:

It is terrific to know that you have had a positive experience in our community! Thank you for taking the time to let us know. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The move in process was amazing I love it here the office staff was very helpful through everything. I have recommended other friends and family members to apply here so they can also share the great amenities of the complex as well. 

Business response:

We are humbled by your praise, as our care and concern for our residents takes priority over all else. Thank you! 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter We move in tomorrow i am so excited, they did our application process super quick, and they were very friendly towards us and super excited to use the amenities 

Business response:

How nice to receive your applause for our efforts! We are here for you. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Definitely a bug problem but overall a nice neighborhood. Can definitely tell the buildings are dated. AC works great and keeps everything cool on these hot summer days. 

Business response:

Matthew, we appreciate your overall positive rating and vote of confidence about our neighborhood. Given these brutal summer days, we're glad that your AC has been functioning effectively and would be happy to speak with you about any other updates that may be needed. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter I love living here, the staff are so friendly and helpful. Any issues that come up they get to it within 24 hrs if not the same day. The amenities are great as well. My fur babies love the dog park 

Business response:

We put our efforts into making our community feel like home for our residents, so it means a lot to know our efforts have made a meaningful impact on your experience! 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter I have enjoyed my move since day one. All of my needs have been met, I am very comfortable. My son has less asthma attacks because the air is so clea in the home and not so stuffy. 

Business response:

We strive each and every day to offer a comfortable experience in our community, and we are humbled by your high rating! 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter When I moved in my apartment smelled of cigarette smoke. There was no hot water, broken closet doors and windows and none of our outlets worked. Maintence was slow and did not come help us for 3 days. I also do not enjoy the mandatory charge for valet trash when it does not come Friday, Saturday or Sunday. I would not recommend this complex to others. 

Business response:

We have high standards for service and cleanliness, so we are truly sorry if your home was not quite ready for you upon move-in. We would like to connect with you and ensure your needs have been addressed. Please call or visit the office so we can do all we can to turn your experience around. 

Frequently asked questions about The Parke at Trinity Apartment Homes

How is The Parke at Trinity Apartment Homes rated?

The Parke at Trinity Apartment Homes has a 3.6 star rating with 748 reviews. 

When is The Parke at Trinity Apartment Homes open?

The Parke at Trinity Apartment Homes is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com