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Surety Pest Control
- Pest Control
- Oak Harbor, WA
About this business
This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings.
Location details
395 SE Midway Blvd, Oak Harbor, WA, 98277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Efficient & excellent service technician who arrives on time & well prepared
***** is very pleasant and thorough technician! The scheduling and notification process is very user friendly.
Heard an animal in the wall, gave them a call. They couldn't come out until the next day and they gave us a 4 hour window with a promise of a call-ahead. Re-arranged our day to be home in that window of time. No call no show. Called them, they said they were here and nobody was home. We explained that we were home and nobody even drove by via proof of camera. They apologized and gave us an appointment for the next day and said it would be 50% off. The next day the manager came out and walked the house. He said he didn't see ... read more
Business response:
We apologize for the experience that you have received, Orkin strives for exceptional customer service and it looks like we fell short and did not meet your expectations. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment in resolving your pest issues. Please contact us at ************.
They do an amazing job at communicating and are good about arriving when they say they will. The tech is friendly, knowledgeable, and efficient. Very happy with the results.
I tried to cancel 2 service agreements 3 times and my request is still unresolved. The services I paid for have not resolved my problems. I don't want to do business with this company and would not refer anyone. The Dryzone is a scam, I could have caulked my windows and purchased a dehumidifier, saving thousands of dollars. The pest service agreement/treatment hasn't been effective. I can't cook or keep food in my home. Each invoice indicates no sightings. I kill bugs daily. I use my sink and give my dog food and water. I pu... read more
Business response:
Thank you for your feedback. The manager contacted you to apologize for the experience you've received with Orkin. We strive for exceptional customer service, and it looks like we fell short. Per your request, we have cancelled the accounts. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to serving you. Please contact us at *************
Would not recommend Rollins Pest Control. Did not explain payment options as they should have. Was charged $99.00 of interest in just one day. Customer service was of zero help. On 09/15, inquired if bill was paid in full if interest that began on 09/14 could be forgiven. Even though this was just ONE day, was denied very rudely. Was not aware interest would begin on said date.
Business response:
Thank you for your feed, we apologize for the experience you have received. The Rollins Acceptance Company has tried reaching you to resolve your concerns with no return response. We are processing a refund for the interest. Again, we apologize for the inconvenience in this matter and if there are any further concerns you may contact the Rollins Acceptance Company at ************.
Orkin overcharged us and lied and didn't solve ithe problem
Business response:
We apologize for the experience that you experienced with Orkin, the local branch has contacted you to resolve your concerns and completed two follow up services on 9.21.21 and 10.1.21. If have any further issues or concerns please contact the local branch for assistance at 877-816-6091. Again, we apologize for the inconvenience in this matter.
Technician was prompt, efficient and courteous. Happy with the service.
Great service!! Always a through job, eliminate s all our pest concerns.
Frequently asked questions about Surety Pest Control
How is Surety Pest Control rated?
Surety Pest Control has a 3.2 star rating with 726 reviews.
When is Surety Pest Control open?
Surety Pest Control is closed now. It will open tomorrow at 8:00 a.m.
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