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Surety Pest Control
- Pest Control
- Oak Harbor, WA
About this business
This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings.
Location details
395 SE Midway Blvd, Oak Harbor, WA, 98277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ORKIN DID A DISASTROUS JOB IN MY GARDEN. At the beginning of this year I decided to hire Orkin service for pest control because there were a lot of ants in my front garden and backyard. I was then informed that in addition to pest control Orkin offered a service which consisted of applying rubber mulch to my garden beds. Although it was expensive as it would cost $2,000 would have the advantage of preventing the growth of weeds. I was also told that this service would have an annual maintenance to replace the leaking of the ... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service. The Region and Branch location have contacted you to resolve your concern and refunded your money. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to serving you. Please contact us at 844- 223-8066, if we can be of service to you in the future.
Good service. They do routine spraying as well if the problem persists
Very professional and thorough. I felt cared for in the midst of my "pest" situation. I am thankful they are such a trusted resource.
Having Orkin for the last 3 years happy customer here !!! Plus having such a great hard worker like Dee coming to do the job we're beyond satisfied! No bugs at all in our home 🡠thank you Dee & Orkin!
I called last night (7/7/21) at 9:53pm and scheduled a inspection in my home for unwanted insects. As my husband and I are new to Tennessee, being transferred by the military as that is my husband line of work, we expected a bug or so as that is what comes with being in the south. And so we went with who we trusted at that time, Orkin. Unfortunately, that was the worst decision ever made. We scheduled for a technician to come out the next morning (7/8/21) between 8am-10am. When no one arrived or called, I made a phone call t... read more
Business response:
Thank you for your feedback! We apologize for the experience you had with Orkin. The local branch has contacted you to address your concerns. They have discounted your easy payment rate and adjusted the cost on your second month's service. Again, we apologize for any inconvenience.
Been a customer for over a year and had a flying ant problem. My service was every other month and I emailed my branch to see if they can send someone out to spray just that one area to kill the ants before my party that weekend. ****** texted me back and replied my service was every other month. So I cancelled my service there was no effort to make things right like they offer when you sign up for service. Joe E*** the manager avoid my email response with my concern and still nothing. Horrible Horrible customer service.
Business response:
Today I had a conversation with Todd J***** and he asked to continue service with Orkin at the same frequency and the same billing procedures. We discussed best time to complete the regular services and best contact method. I apologized for his recent experience trying to get a follow up service scheduled, and how to proceed moving forward. I believe this concerned has been resolved to the customers satisfaction.
It's has been a nightmare ordering services from Orkin. Save yourself some misery. I ordered one year of service from Orkin for spraying flying ants for my mom's home in Florida. I live in another state. My Mom is older and so I did all the needed payment and communication. After the year was up they still keep on spraying and my credit card was billed. After the authorized services was completed, I tried a few times to cancel the order but without success. The emails they send to confirm the orders cannot be replied to beca... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service, and it looks like we fell short. If you have any further concerns, you may contact our corporate office at *************
They were very professional and so nice. They also got me scheduled right away. They came out and sprayed our whole yard, which is a acre of land plus inside the house. We have tons and tons of ant piles and they were in the house on the countertops and window *****. But now, we HAVE NO ANTS. I was actually surprised because of the amount of ants we had. THANK YOU ORKIN. *****************************
I paid 150$ for pest control orkin and I'm very disappointed the technician Jampol has not provide the best solution my house got worst I'm very disappointed that I looked and call to this company wish I had another professional technician I tried to file a complaint in google and it did not show in their system hopefully BBB can help me solve this problem soon
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service, and it looks like we fell short. The Region office contacted you to discuss your concerns, they have have agreed to refund your credit card for the service provided. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to serving you. Please contact us at (XXX) XXX-XXXX.
Frequently asked questions about Surety Pest Control
How is Surety Pest Control rated?
Surety Pest Control has a 3.2 star rating with 726 reviews.
When is Surety Pest Control open?
Surety Pest Control is open now. It will close at 5:00 p.m.
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