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Surety Pest Control

3.2

About this business

This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings. 

Location details

395 SE Midway Blvd, Oak Harbor, WA, 98277, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.2726 reviews
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Christine T's profile image
Christine T 
4 years ago

I had an Orkin sales rep visit my house that has a clear "no soliciting" sign. After pointing out the no soliciting sign he claimed he wasn't soliciting anything, just talking about his company. Really?! How do you get business from disrespecting a no soliciting sign? 

Business response:

Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service and respect everyone property and privacy. 

Robert M.'s profile image
Robert M. 
4 years ago

Excellent technician who came, got right to the problem with mice, finding entry points of house, plugging gaps and holes, and setting traps. Knowledgeable, easy to talk with and responsive, so thank you Dave! 

Syed A's profile image
Syed A 
4 years ago

Very bad service. I open an account in Feb 2021. First Service done in March 2021 but after that no one showed up for any service but charged every month since up to this month i.e. June 2021. Every time when I call since April 2021 they keep reschedule the appointment but no show. Not even bother to call for any delay or cancellation. I am completely un-satisfy 

Business response:

Thank you for your feed back. We apologize for the experience you have received, this is not our norm and strive for excellent customer service and it looks like we fell short. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to serving you. Please contact us at XXX-XXX-XXXX. 

Beth W's profile image
Beth W 
4 years ago

Great service and quick appointments. Listened and answered questions as well as suggestions. 

Emma S's profile image
Emma S 
4 years ago

Awesome. Customer for 20yrs. Svc tech is great. No complaints. 

Gina's profile image
Gina 
4 years ago

They are very professional and very nice I am very satisfied and I would highly recommend to anyone!! Thank you for your service!! 

Elaine's profile image
Elaine 
4 years ago

In January I had to call an exterminator as I had mice in my house. I called Orkin and a technician came out and placed bait boxes in my home, He came back twice within one month and informed me that none of the bait had been eaten and said that was good as the mice probably left the house to hibernate or went to the neighbors. I am not knowledgible on the habits of mice but this was an ridiculous statement. I realized that he was very new to the job and had not had enough training. There were 4 more visits with the technici... read more

Business response:

Thank you for your feedback. We apologize for the experience you have received with Orkin, we strive for exceptional service and it looks like we fell short. The Area Manager has contacted you to discuss your concerns and has agreed to refund your payment for the service. Again, we apologize for any inconvenience in this matter. 

Martina L's profile image
Martina L 
4 years ago

The woman who did our spraying today was very thorough and answered all of our questions. 

Jennifer J's profile image
Jennifer J 
4 years ago

***** was great and very knowledgeable about bugs. Hope the spray keeps them away this Summer. 

Frequently asked questions about Surety Pest Control

How is Surety Pest Control rated?

Surety Pest Control has a 3.2 star rating with 726 reviews. 

When is Surety Pest Control open?

Surety Pest Control is closed now. It will open tomorrow at 8:00 a.m. 

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