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Surety Pest Control
- Pest Control
- Oak Harbor, WA
About this business
This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings.
Location details
395 SE Midway Blvd, Oak Harbor, WA, 98277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service. Came out on time. Friendly and courteous. Up front with cost.
I have been a customer of ******************** since **/**/2020. I never had any issues with the technician whatsoever. He did his ******** treated my family great. My complaint is the following: I had saved my credit card to my profile on my Orkin account so that when it is time to make a payment I can just select the card. That is so much easier than having to dig through my purse and physically get my card out. I also take advantage of saving card to file with plenty other companies. Orkin has charged my card on file twic... read more
Business response:
We apologize for the experience you have received from Orkin, we strive for exceptional customer service. ******************* has processed the refund and mailing out the check today, 5/6/2022.In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment in providing exception pest control service. Please contact us at ************.
Horrible company completely lacking any accountability. Falsely accusing me of a pest problem and refused to say where the accusation came from? Will file a defamation lawsuit.
Business response:
We apologize for the inconvenience in this matter. The Branch Manager reached out to ********************** and resolved the misunderstanding.
******* at Orkin is a consistently professional, friendly, and responsive service provider. He is a pleasure to deal with.
I have been very satisfied with Orkin Pest Control. The service technician ******* always gives a 2 hour window so I don't have to wait all day. If he is running late, he will call with a new time.
Have done business with Orkin her in ****** **** and have soley regretted it. They did not follow through with their visits to rid of pest control. Contacted manager have emails that he said I will not be responsible for follow up visits charges. I keep getting calls from collections place Rollins collection. Orkin Manager is ************************* Nforgwei BMT Branch 568 **************************************************************
Business response:
Thank you for your feedback. The Region contacted you to discuss your concerns and provide you with the correct information for your account. We apologize for any miscommunication.
I learned the hard way that Orkin does not have a tenting operation for termites, they use sub-contractors without informing the customers.I hired Orkin to tent my house for termites after turning down another generic company for the job, thinking that Orkin was going to do the tenting. It turns out that after paying Orkin ******** dollars, Orkin sub-contracted out the job to the exact generic company that I turned down for the job. Orkin never did the tenting themselves. I could have hired the generic company, instead Orkin... read more
Business response:
We apologize for the miscommunication on our part. The Branch Manager contacted you and explained that even though Orkin subcontracts fumigations, your agreement is with Orkin. Orkin takes the liability, responsibility and guarantees in the services provided.
Last month (3/22), Orkin came out and inspected due to a mouse problem. Two people from Orkin showed up (at different times). One was the person acting as the exterminator and the other said he was a build inspector. They both went through the whole house with both of us (the building inspector was going around the house with my husband while the other Orkin person started sealing holes, setting traps, and spray around the house) and when they went into our room, the building inspector said he noticed black mold in the crawl... read more
Business response:
The Branch Manager went to ************************* to discuss their concerns and apologized for the experience they received. The manager was hoping the ******** would give Orkin another chance to prove our commitment in providing exception pest control service and offered a free year of pest control service. The ******** may contact the manager directly for any further assistance.
The salesperson says a lot about there service and when they came out to do the service the people had no idea about what to do called the office to complain talked to the salesperson Johan Sinclar he had no answer to what I said they told my wife and I service was done in ******************************************************* cash they went ahead and sent it to thew a Rollins credit company at 18% I asked for the Manage to call me no return calls at all. this company is bad to stay away from them, ************* to talk to ... read more
Frequently asked questions about Surety Pest Control
How is Surety Pest Control rated?
Surety Pest Control has a 3.2 star rating with 726 reviews.
When is Surety Pest Control open?
Surety Pest Control is closed now. It will open tomorrow at 8:00 a.m.
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