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Suburban Cadillac of Plymouth

4.5

About this business

Location details

40475 Ann Arbor Rd, Plymouth, MI, 48170, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.51,637 reviews
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Jeff P Glover's profile image
Jeff P Glover 
recommend  Recommended
2 years ago

What an excellent experience from start to finish!I pass the Novi dealership to use this one and will continue to recommend. 

Vivian Tipper's profile image
Vivian Tipper 
2 years ago

I took my XT5 to the service department because the side detection system was malfunctioning and hesitation when put in gear. They had my vehicle for 2 weeks only to tell me they could not figure out what is causing the problem. I feel like because I did not purchase the vehicle at their dealership that my vehicle was not a priority. Needless to say I will never deal with this dealership again! 

Janene Rasheedah's profile image
Janene Rasheedah 
2 years ago

Horrible service department!!! 

Shyvanda Brown's profile image
Shyvanda Brown 
recommend  Recommended
2 years ago

Thank you so much Steve Terbrueggen for everything! I loss everything in Hurricane Ian, but you made this process so easy for me and put me in the car of my dreams at an amazing price. I wish I could give more than. 5 stars. 

Karen Williams's profile image
Karen Williams 
recommend  Recommended
3 years ago

Thank you Steve for being so good to my parents and I upon arrival! Great experience! 

Marvin Harwell's profile image
Marvin Harwell 
3 years ago

I have the worse experience ever at Cadillac of Troy. They treated me like trash! Took my vehicle in for a simply oil change and left with a $478 bill. The service person “Michele” was terrible. She never mentioned the additional cost until I was on my way to pick up my vehicle. My vehicle was at the dealership for two days. I was told that she forgot to inform me of the additional cost. Is that considered great service???? I was sent text messages, but no one followed up wit… See more 

Nelly Williams's profile image
Nelly Williams 
3 years ago

It seems like they are a bunch of swindlers!!! I drop my car off after Paul the service guy told me that they had an app. @ 1 I asked him could I drop my car around 7:30 in the morning. He says if they had an opening he would take care of it sooner. I didn’t speak to the guy until after 3:30! He calls me back and says “ they are looking at it now”. The end of the day he tells me they have to keep the car over night and the parts are in stock. The next day I call and ask t… See more 

Jacob Moore's profile image
Jacob Moore 
recommend  Recommended
3 years ago

My wife and I spent 8 hours today looking for a vehicle, that suited or needs and wants.We went to a total of 10 lots between Kingsport and Johnson city. I happened upon this lot, and was greeted by a super cool, non pushy salesman Bryan wilder.He never pushed me on a vehicle,and I left the dealership, went and looked at 2 more lots, then came back. Bryan did a great job.He had plans with his wife for a concert, postponed his plans and happily helped us. Not only was he v… See more 

Jennifer Drozdowski-Gregg's profile image
Jennifer Drozdowski-Gregg 
recommend  Recommended
3 years ago

We had such a wonderful experience from start to finish. Couldn’t be happier with our new XT 6 Sport! Thank you for everything! Highly recommend them for your next vehicle needs. 

Frequently asked questions about Suburban Cadillac of Plymouth

How is Suburban Cadillac of Plymouth rated?

Suburban Cadillac of Plymouth has a 4.5 star rating with 1,637 reviews. 

When is Suburban Cadillac of Plymouth open?

Suburban Cadillac of Plymouth is closed now. It will open tomorrow at 9:00 a.m. 

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