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Suburban Cadillac of Plymouth

4.5

About this business

Location details

40475 Ann Arbor Rd, Plymouth, MI, 48170, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.51,637 reviews
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Julie Grande-Ward's profile image
Julie Grande-Ward 
recommend  Recommended
4 years ago

Just purchased our 2nd car from Colonial. Alex the GM and John our salesman were wonderful. The service we received during our first purchase as well as anything we needed after the sale was amazing. Alex made it impossible not to return to purchase our next car. Highly recommend them. 

Ashley Condon's profile image
Ashley Condon 
4 years ago

They could treat their employees with more respect. Especially when covid hit. 

Business response:

Hi! Please contact management at 248-643-0070 to discuss any details of your experiences 

Nicholas Couch's profile image
Nicholas Couch 
recommend  Recommended
4 years ago

I’ve purchased a 2016, 2017 and 2019 Escalade ESV from Faulkner. Also have purchased a CTS & XTS. Every experience from begin to end has been phenomenal. From financing to service and anything in between! You can’t go wrong with New or Used from Faulkner Cadillac of Mechanicsburg. 

Sharon Walden MacGorman's profile image
Sharon Walden MacGorman 
4 years ago

Granddaughter: “My family has had an awful experience with this dealership. My elderly grandmother made a mistake in visiting this dealership by herself back in August. The salesperson took advantage of her and used predatory sales tactics to convince her to buy a car she couldn’t afford, then tacked $7k of overlapping and unnecessary maintenance coverage on to her purchase...after CHARGING her almost $5K to trade in her leased low mileage vehicle that still had 2 years on the lease. She is now spending 1/3 of her fixed inco... read more

Business response:

Sharon, customer service is our top priority and we want to see if we can address your issue. Please contact Darin Partin at Dpartin@crestcars.com at your earliest convenience. 

Carmel Savannah's profile image
Carmel Savannah 
recommend  Recommended
4 years ago

Excellent service very helpful with information and follow through. Kiefer was a pleasure to work with and James helped me tremendously. Being a single female sometimes the card buying experience can be tough but they made it seem effortless. 

Gilly Pina's profile image
Gilly Pina 
recommend  Recommended
4 years ago

we had such a great experience with the whole buying process. If you are looking for a car go see Al P .Thank you 

Deb O'Grady's profile image
Deb O'Grady 
recommend  Recommended
4 years ago

The dealership staff are professional and personable. The buying experience was comfortable rather than being stressful. I purchased the car I wanted at a fair price. 

Michael D. Hurrell's profile image
Michael D. Hurrell 
recommend  Recommended
4 years ago

Overall great experience buying our third Escalade here....Rick Fasick your the man. You made my wife happier than ever...great great great time ...thanks again... 

Business response:

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen once again, Michael. Thank you and we look forward to seeing you again! 

Shirley Delahanty's profile image
Shirley Delahanty 
recommend  Recommended
4 years ago

My purchase was really smooth. 

Business response:

Shirley----- Thank You ! We appreciate your business and we appreciate the recommendation. The entire Sapaugh Team is here for You and all of your automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com 

Frequently asked questions about Suburban Cadillac of Plymouth

How is Suburban Cadillac of Plymouth rated?

Suburban Cadillac of Plymouth has a 4.5 star rating with 1,637 reviews. 

When is Suburban Cadillac of Plymouth open?

Suburban Cadillac of Plymouth is closed now. It will open tomorrow at 10:00 a.m. 

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