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Steak 'n Shake

2.9

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

13621 East 40th Highway, Independence, MO, 64055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.91,529 reviews
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Joe Biondo Jr's profile image
Joe Biondo Jr 
8 years ago

they were short-staffed and very packed but beside that they were very professional very courteous very effective at their job 

Flyazzdmoe Fod's profile image
Flyazzdmoe Fod 
8 years ago

Came all the way from California an I hated it food was greasy an over cooked Bad experience 

Kevin Lamarr Williams's profile image
Kevin Lamarr Williams 
8 years ago

Friendly, fast and good! They changed the plastic gloves every time they touched something that's a big deal for me. 

Kerry Scheerger's profile image
Kerry Scheerger 
8 years ago

The food was great but it ends there. The service absolutely terrible, place filthy. It must be the chains policy because stopped in the one in grapevine tx last year and it was the same. 

Jay McFarland's profile image
Jay McFarland 
8 years ago

Went to the drive through last night, there were a couple of people ahead of me so I didn't think it'd take too long, about 30 minutes later I reach the window and finally pay, but I still had to wait at least 15 minutes before my food even came out. Fries weren't even cooked all the way through, it's a sad day when I regret picking somewhere else over McDonalds but that's how I felt after going through this. 

Nicole Larson's profile image
Nicole Larson 
8 years ago

After getting our order wrong from sitting 20 minutes in the drive-through, not even putting the lid on the shake cup correctly and spills all over inside my vehicle lady says yep that tends to happen sometimes!! Slowest drive thru I have ever been through and still got wrong kind of shakes 

Rik Zortman's profile image
Rik Zortman 
8 years ago

Once our waitress took our order, it was wonderful service. Water was always filled and she asked multiple times how everything was. First time there and hoping to go back the next time we are in town!! 

Phil Rigby's profile image
Phil Rigby 
8 years ago

Dingy. Slow service, untidy kitchen, server on carry out desk stunk of cigarettes. 

Tamiki Santos's profile image
Tamiki Santos 
8 years ago

They only had 1 server but we counted at least 13 employees. This one server served my family of 4 a couple next to us 13 nuns and another couple across the way. We were there from start 2 finish 1hr 30 min . This is not how u run a business. I felt bad for our waitress Kandi she did the best she possible could. 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.9 star rating with 1,529 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open at 9:00 a.m. 

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