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Steak 'n Shake

2.9

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

13621 East 40th Highway, Independence, MO, 64055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.91,529 reviews
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John Rhodes's profile image
John Rhodes 
7 years ago

It's just amazing how someone can f/u a simple hamburger. Ketchup is the red stuff, pickles are green and mustard is yellow. This continues to be a problem at the 40 high way location. They continue to advertise for help, the next step will be customers needed. 

Dustin Slone's profile image
Dustin Slone 
7 years ago

Waited over and hour for our food was never given the shake I ordered and come to find out the server never rang our order in 

Rometta Horn's profile image
Rometta Horn 
7 years ago
Anna Ventimiglia's profile image
Anna Ventimiglia 
7 years ago

I keep giving this place a shot hoping it will change. Service is terrible. Every.single.time. The wait is way too long as well. Very disappointing because I love the food. Get your act together guys. 

Barb Reynolds's profile image
Barb Reynolds 
7 years ago

Very very terrible service awful ridiculous dirty place 

Gayle Garner-Bayne's profile image
Gayle Garner-Bayne 
7 years ago

Very friendly ....but forgot some of our order....it did take a long time to get out order.. 

Steve Roberts's profile image
Steve Roberts 
7 years ago

Service always sucks! People are idiots! Food is usually good. 

Aasiyah Julissa's profile image
Aasiyah Julissa 
7 years ago
Susan Allinger Hanten's profile image
Susan Allinger Hanten 
7 years ago

Walked out without eating. Took 5 minutes to be seated. 20 minutes to order, drinks & food. Then food was served to a table that had only been there a couple minutes. At that point we walked out. 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.9 star rating with 1,529 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m. 

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