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Steak 'n Shake

2.9

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

13621 East 40th Highway, Independence, MO, 64055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.91,529 reviews
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Greg Rudd's profile image
Greg Rudd 
recommend  Recommended
7 years ago

mmm... delicious... as usual... 👍👍👍 

Pam Eastwood Coon's profile image
Pam Eastwood Coon 
7 years ago

The service was terrible no clean dishes and change we waited to long on our food and people just got up and left because they wasn’t getting waited on plus they messed up on our order all tables was dirty I couldn’t believe how terrible it was and the manger didn’t care 

Jenni Neill's profile image
Jenni Neill 
7 years ago

Less than one star! Took about 3 hours. Horrible service, waitress never checked on us, didn't give us all of our order, and manager didn't seem to notice or care when everybody started walking out on them. Very inattentive, and poor quality for the food as well. Fries were hot, burger was cold. Their service has been steadily declining over the past year. Now it seems like they have finally reached rock bottom. In short, NEVER GOING HERE AGAIN. 

Danette VanWey Brownfield's profile image
Danette VanWey Brownfield 
7 years ago

We waited and hour and a half inside for our food and never got it so decided to tell them we would pick it up in drive thru since we had 2 one year olds. Then waited another hour in drive thru for our food and still had to pay full price!!! WTH??? Owners you owe us some free food!!!! 

Noah Soper's profile image
Noah Soper 
7 years ago

this place is an absolute cluster f**k if we're being honest here...not recommended 

Heather Waite- Haney's profile image
Heather Waite- Haney 
7 years ago

Food was ok. Not quite what I was expecting. The service was a complete shit show! There were a lot of workers standing around and only 2 of them seemed to be able to take our order and make our shakes and food. I watched one employee, I’m assuming go into the back and get food. Another fixed her hair behind the counter. While another stood there and watched. I may try it again but I will definitely not be returning to this restaurant. 

Jay Dee Cee's profile image
Jay Dee Cee 
7 years ago

Worst food/service EVER 

Chris N Davana Waddell's profile image
Chris N Davana Waddell 
7 years ago

First time i ever ate at one of these,Waited 20 min. for 2 wisconsin burgers with a quarter size lump of what appeared to be onion, room temp, fries were stale and room temp as well........and that's the LAST time i will ever eat at ANY steak n shake. Y'all enjoy....... 

Aleah Sellon's profile image
Aleah Sellon 
7 years ago

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.9 star rating with 1,529 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open at 9:00 a.m. 

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