This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Steak 'n Shake
- Restaurants
- Independence, MO
About this business
Location details
13621 East 40th Highway, Independence, MO, 64055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Waited in the drive thru for 15 min for 2 shakes. We finally went inside to get them and he just went back to make them as he saw us come in. The cups had ice cream all over them and he gave us no napkins. My husbands wasn't too terrible, however the strawberry banana shake he ordered had huge chunks of bananas - too big to pick up with the spoon and one was so brown, it looked rotten. And it only had vanilla ice cream in the bottom. My Reese's peanut butter cup shake was HORRIBLE. It was frozen chunks of ice milk with a few... read more
Food wasn’t bad, but the service was.
Just had this place set a new drive thru wait time record: 47 minutes‼️ 😳 #worstever
restaurant was very dirty. food was cold. was out of shake syrup, burger bun, and apparantly nuts (missing from shake). worse shake and steak experience. usually food is great but not this location.
RecommendedLove their fries! 🍔🌭🍟🍽👍
So so.
I ordered two mushroom swiss, the WI burger, a choc shake, peanut butter cup shake and strawberry banana shake. I get two PB shakes. Sent it back and they correct. I comment that the cups were not full (about 3/4) and I was told oh well. Then I get my burgers and leave only to find out I had 3 mushroom and meat burgers with no cheese. Really?!? I thought I would try them again but they continue to have service issues.
Waitress never checked on us. Place was dirty. Order got messed up.
RecommendedOur server was amazing food was great as usual. One of the best Steak ‘n Shake experiences I’ve had.
Frequently asked questions about Steak 'n Shake
How is Steak 'n Shake rated?
Steak 'n Shake has a 2.9 star rating with 1,529 reviews.
When is Steak 'n Shake open?
Steak 'n Shake is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com