This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Steak 'n Shake
- Restaurants
- Independence, MO
About this business
Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more
Location details
13621 East 40th Highway, Independence, MO, 64055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Slow service, my burger was hard but at least the chili fries were good and so was the shake that was the only bonus
We waited an hour and didn't get our food, seen 3 tables get their food before us, we didn't get told what was going on or nothing, we just walked out.
Seems like every time I go here anymore it gets worse and worse. I go inside to get a shake in a glass not a to go cup.. .if I wanted it on a to go cup I would have went through the drive through. The time I came before this time I wanted cheese fries and they ran out of cheese.
I will avoid it next time. It was not clean. Trash in the cooking area was over flowed onto the floor. My burger was small and dry and the guacamole sauce was in one little clump in the center. Fries were cold and dried out! Very unusual for a Steak n Shake. They should have some guidance!!!!
Literally the worst service ever. I understand employees calling off, however when I was a steak n shake server I would have gotten my butt chewed. Took 40 minutes for my friends water to come out. It's not even that busy
Slow service, wasn't busy, chili cup was stone cold, had to ask for refills. 2nd time we had bad service. Never again...I'll drive to Lee's Summit.
Bathroom is disgusting!!!!!!!!!!! Said it would take 10 to 12 minutes to get food...actually took 20. Nobody cleaned the floor in the dining area. Gross. That was our very first experience with Steak N Shake.....:(
Frequently asked questions about Steak 'n Shake
How is Steak 'n Shake rated?
Steak 'n Shake has a 2.9 star rating with 1,529 reviews.
When is Steak 'n Shake open?
Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com