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Steak 'n Shake

3.3

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

5303 Coldwater Rd, Fort Wayne, IN, 46825, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.32,737 reviews
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Marilyn Clay's profile image
Marilyn Clay 
7 years ago

Totally disgusting floors were dirty sticky i sent my shake back 2 times was melted both times. I still had to pay & i couldnt even drink it nasty wont be back 

Robert Johnson's profile image
Robert Johnson 
7 years ago

Place has gone down hill SO FAST! I'm never and HATE being that "guy" but I've even had to call corporate! Used to be great, but now?....trash! Drive thru is never open at night anymore and the food quality and employee quality is just crap! Figured I'd give em 1 last try tonight...it was 2 other guys that walked in to order and me...3 people total...ugh surprise surprise! Jesus Christ of Nazareth! How the F is my order not right! JUST CLOSE THE DOORS! PLACE IS A TRAIN WRECK! IM DONE! MOST PATHETIC SERVICE I'VE HAD ANYWHERE ... read more

Sarah Clark's profile image
Sarah Clark 
7 years ago
Nicole Reichard's profile image
Nicole Reichard 
7 years ago
Errin Lijewski's profile image
Errin Lijewski 
7 years ago

The person I’m assuming is the manager stood around doing nothing, almost all the staff was standing around talking while we waited almost 20 minutes for our drinks let alone our food and shakes. Our waitress was nice, but I had another one roll her eyes at me when I asked for something, then they charged my friend for a soda she never got (because they were out of Diet Coke). She got water instead but charged her $2 for soda. They messed up all of our orders, and overcharged all of us for things we didn’t get. The whole tim... read more

Nathan Sharick's profile image
Nathan Sharick 
7 years ago

Never had a bad experience here. Get a shake and relax. 

Yui Horie's profile image
Yui Horie 
7 years ago

The worst Steak 'n Shake I have ever been to. Please read the rest of the one-star reviews, I assure you they are all entirely accurate. 

Lilliana Clemons Meraz's profile image
Lilliana Clemons Meraz 
7 years ago

I just left there..waited over half hour. For my food.couldn't eat the fries they were like rocks ! The. Girl at windows clothes were so disgustingly nasty ( inside coller of her shirt was brown from filth & under. Her arms & going down her shirt was nasty brown) its supposed to be white. Used to love coming here..not no more. Guess I'll go to Illinois rd. 

Donna Raven Long's profile image
Donna Raven Long 
7 years ago

We waited a very long time for our food. There was wilted and bad lettuce in both our salads. When we got ready to leave we ordered 2 milk shakes for my grandchildren 1 child's for the 3 year old and 1 regular one for the 11 year old . 20 min after ordering we recieved 2 regular shakes. Don't think we will be back to this particular Steak and Shake again. 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.3 star rating with 2,737 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open at 9:00 a.m. 

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