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Steak 'n Shake

3.3

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

5303 Coldwater Rd, Fort Wayne, IN, 46825, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.32,737 reviews
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Bobby Johnson's profile image
Bobby Johnson 
7 years ago

Worse place to eat it was so dirty inside food was cold service was very bad will never eat there again the board of health would have fun there dirty dirty dirty 

Rob-Brenda Warnell's profile image
Rob-Brenda Warnell 
7 years ago

Soooooo slow. The iced tea was clear.. the fries were cold.. the five way chilly was floating in an inch of grease.. we had to get our own menus. They need more help to keep up. Much more 

Donna Ellis's profile image
Donna Ellis 
8 years ago

Service was poor. My prime burger sandwich was raw had blood running out of it. Sent it back. They made another one also raw! We will not go back 

Matthew Soto's profile image
Matthew Soto 
8 years ago

Atmosphere with staff seemed lkke nobody gave a damn. Food cold. 

Renee Baden Stachler's profile image
Renee Baden Stachler 
8 years ago

Poor service and food. It's hard to mess up grilled cheese but they did...after waiting 45 minutes for our food, the cheese wasn't close to being melted and other food was over cooked. Cook walked out of the restaurant to the manager and other staff's surprise during our time there. Seemed very short staffed all around and mismanaged. Manager did very little to help or motivate staff...all seemed to be in slow motion. We were very disappointed. Hope they can turn it around, but we won't be back. 

Lisa Collins's profile image
Lisa Collins 
8 years ago

we love going to steak and shake but tonight the service was extremely slow, the fries were all clumped together and cold, table and floors were dirty and the bathroom needed attention. We waited 10 minutes at the table before they came to get our order. Then another almost 30 minutes to get our food. we had to go to the register before the waitress gave us our bill and then waited another 10 minutes for the manager to come out of the back to ring us up. While we waited to pay two people walked out because they were tired of... read more

Ruth Hacha's profile image
Ruth Hacha 
8 years ago
Roger N Dawn Baisden's profile image
Roger N Dawn Baisden 
8 years ago

Service sucked food sucked waited over an hour for hairy ass food! 

Terra Lichtenstiger's profile image
Terra Lichtenstiger 
8 years ago

While the waitress we had was good, she seemed to be the only one working. Not too busy but busy enough. Food came out barely warm 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.3 star rating with 2,737 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 6:00 p.m.  

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