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Steak 'n Shake

3.3

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

5303 Coldwater Rd, Fort Wayne, IN, 46825, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.32,737 reviews
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Christina Terry's profile image
Christina Terry 
4 years ago

had to wait for 20 minutes on my mobile order! food was cold and i had missing items ..manager was rude had to convince her to replace my order ...i just want my order right. im not wanting free food 

Andrew Chadwell's profile image
Andrew Chadwell 
4 years ago

Better Employees/management. Better food quality. 

Lynn Staten Culpher's profile image
Lynn Staten Culpher 
5 years ago

Made an order at 8pm sat waiting to pay until 8:11pm got food at 8:22pm only to look in the bag the fries was only half full and the burgers was burnt to top it all off my lemonade taste like water. Smh not eating here anymore they could have out of business. 

Wil Hamilton's profile image
Wil Hamilton 
5 years ago

Ordered my burger with no onions and there were onions on it. The fries are also way to salty. Not a good start since they just reopened. Also no napkins in the bag. 

Tony Johnson's profile image
Tony Johnson 
6 years ago

I have never seen a restaurant floor and restrooms so filthy. this was supposed to be a Frisco 

Angie Wilson's profile image
Angie Wilson 
6 years ago

The worst service ever. Takes forever to get sitted, order, and receive ur food. Then to cash out ur standing there for over half hr. Plus ppl walked out without paying cuz they were tired of waiting 

Jackie Wyatt-Blake's profile image
Jackie Wyatt-Blake 
6 years ago

This place is a filthy mess. I will never go back there. The whole place is like a grease pit. The manager was yelling at an employee for all to hear. I did not get my shake until the meal was done. That seems to be a problem at all Steak n Shakes. Restrooms were a wreck. We stood at the register for a good 10 minutes before anyone bothered to take our money. Mind you, this was not a busy or peak time. 

Vero Romero's profile image
Vero Romero 
6 years ago

Bad service !!!!!!!!👎!!!! 

Lauren Shelton's profile image
Lauren Shelton 
6 years ago

The worst experience I have ever had as a customer anywhere! 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.3 star rating with 2,737 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m. 

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