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Southeastern Pennsylvania Transportation Authority

1.6

About this business

Location details

1234 Market St, Philadelphia, PA, 19107, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
1.6683 reviews
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Sue Clark's profile image
Sue Clark 
recommend  Recommended
6 years ago

I'm trying to contact Edens Corp for two days because I didn't receive my February parking permit for secane station - can you help? 

Lola Sobowale-Harris's profile image
Lola Sobowale-Harris 
6 years ago

Disappointing services. No checks on the bus drivers. I take the 64 from Parkside loop and the bus would leave with a sign that says "off duty" and when I called to complain I was told the bus was in South West Philly. The driver left as an Out of service bus and switches sign to make up for time whole not picking passenger. We pay monthly for passes and have pay for Uber to get to work on time. That's defruding customers. 

Shizzy Dacoolguy Bradley's profile image
Shizzy Dacoolguy Bradley 
6 years ago

This whole SeptaKey was a horrible idea..I put money on the card and the system goes down so my account goes into the negative and I can't get to work. then your customer service seems to be on the same network so now I can't even get help for the problem. This has happened to me twice now and I never get reimbursement for the extra money I have to pay to get to work 

Lee Sergio Franczyk's profile image
Lee Sergio Franczyk 
6 years ago

I ride the regional rail. everytime I ride the conductor charges me a different rate. why are rates not posted on trains or anywhere for that matter? Go ahead and try looking it up. 

Thomas Michael Kielbasinski's profile image
Thomas Michael Kielbasinski 
6 years ago

Your retarded information people need to give the right info. You need to give the customer what they are paying for period. 

Andrea Rosengarten's profile image
Andrea Rosengarten 
6 years ago

has made me late for work twice this week due to excessive switch problems and trains stuck in tunnels 

Beth Rhoads's profile image
Beth Rhoads 
6 years ago

Hard to imagine a more filthy and neglected transportation system. I am not sure why there are so many ambassadors standing around while the stations are crumbling, covered in urine and filth. The whole place needs power washing twice weekly and serious renovations throughout. The cost of transit far exceeds the quality of service and facilities. I would be embarrassed to have friends or family from out of town see this crumbling system. 

Ed Harris's profile image
Ed Harris 
6 years ago

Why does the conductor keep the last car closed on Regional rail line? The cars are getting crowded. With the weather getting colder, most customers dress in heavy oversized coats. This is resulting in overcrowding in the cars. The conductor's EXCUSE is that because the cars towards the middle of the train are empty (they were not). First of all, are we, as paying customers supposed to walk back & forth between cars on a moving train. That's not acceptable when the last car is TOTALLY EMPTY. Oh except for the conductor's bac... read more

Andres Greene's profile image
Andres Greene 
recommend  Recommended
6 years ago

As a disabled person, I feel that I should be allowed to travel free using my SEPTA Key "Reduced Fare Card"; my fare may be US$1.25 with a 50-cent transfer for one or two additional rides. Seniors get to ride SEPTA free, so why can't I? This is unfair for Persons with Disailities who are heavily reliant on SEPTA 

Frequently asked questions about Southeastern Pennsylvania Transportation Authority

How is Southeastern Pennsylvania Transportation Authority rated?

Southeastern Pennsylvania Transportation Authority has a 1.6 star rating with 683 reviews. 

When is Southeastern Pennsylvania Transportation Authority open?

Southeastern Pennsylvania Transportation Authority is open now. It will close at 5:00 p.m.  

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