This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Southeastern Pennsylvania Transportation Authority
- Transportation Services
- Philadelphia, PA
About this business
Location details
1234 Market St, Philadelphia, PA, 19107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
So after I planned my trip online and confirmed via phone my return trip was not at all like expected. The conductors were RUDE and charged me for going to the airport when I got off at Jefferson. Thank god for fellow passengers who helped me reroute my trip with their app. The conductors showed no interest at in in helping me. Customer service needs to be addressed ASAP on the Jenkintown/ Jefferson Station train @8:00!
wby is tbe number 19 bus so unpredictable only runs twice an hour and when it doesn't run I'm late for work what the hell and you never know if it's coming or not. then you explain to your boss that your bus never came and they look at you with two heads thanks a lot SEPTA
Literally the worst drivers around
Yesterday my mother was on the 79 bus. She used her activated monthly transpass and after that her transpass was registering as if it didnt have any funds on it. She called the a supervisor thinking she could get help but he told her she would have to get another transpass. Why would she have to pay 4.95 to get another card? Then he said he wasn't allowing her to ride free. Very unprofessional and its unacceptable. Some of the buses have defective machines that cause the key card not to work properly. She has her receipt, an... read more
They don’t care whether you’re gonna get lost. I asked for directions since I’m going to JERSEY from Philly. I told the person at that booth that. Guess what? She said purchase this click this and that. Turned out it was the wrong ticket. I kept coming back and forth asking questions. Then she said, YOU DIDNT tell me you were taking PATCO. Duh! Would I ask for help from you if knew it? That’s just mess up. A lot of their employees are like that. Your there to help but instead you actually go out of your way to be mean. Yeah,... read more
Recommendedhttps://m.facebook.com/story.php?story_fbid=10157103709349675&id=678554674 please explain
You can improve by teaching your drivers how to drive these trolleys in a more safer manner at 5:36 on 02/15/19 40st it was a trolley coming out of the tunnel he never even stopped he cut me off he cut me right off and kept right on going turned and went down Chester Avenue it was 9704 I think the number of the trolley come on now what is wrong with these drivers he just came straight out never gave me another thought you need to straighten out these drivers this is why there is so many accidents and people getting hurt it d... read more
In 9 years of riding they continue to be unreliable and rude. Service is not even remotely part of their corporate culture. Uber or driving are better options for those that can afford.
https://www.facebook.com/TRNDVideos/videos/255820281795831?sfns=mo
Frequently asked questions about Southeastern Pennsylvania Transportation Authority
How is Southeastern Pennsylvania Transportation Authority rated?
Southeastern Pennsylvania Transportation Authority has a 1.6 star rating with 683 reviews.
When is Southeastern Pennsylvania Transportation Authority open?
Southeastern Pennsylvania Transportation Authority is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com