This profile has been claimed by the business owner or representative.
Sleep Central
- Sleep Specialists
- Murray, KY
About this business
Location details
104 Cs-1000, Murray, KY, 42071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been trying to get a simple CPAP supply order for 3 weeks now. I uploaded pictures of my new insurance cards to their portal, placed an order. They still do not have the correct information on the portal and today they send me an email saying that i have to use the same cushion for 3 MONTHS. I had two items in my order and they could not even get that right.
Hali M. was very helpful in a situation where it is difficult to be helpful. I need to reinstate my oxygen for my cpap setup and unfortunately for Sleep Central, they are tied to Rotech>Hooks Medical Equipment for the oxygen machines. Stay away from Rotech's oxygen branch because their customer service is beyond abysmal! They have a crazy telephone triage system that just routes the customer down a rabbit hole no matter which option you select and NO ONE returns calls! Hali M. tried to help and at least assured me she would ... read more
This is regarding Mariana K. Mariana was pleasant, thorough and very helpful. A bright star in your company.
I have been shipped the wrong mask after providing pictures of correct one even after they verified the correct number. I went back and forth 4 times and I still received the wrong one. Sadly, the service I have experienced is less than one but they did not have a minus. Very Very Bad
I'm a new patient to Rotech & I've been trying to get my first CPAP supply order since 08/14/2024. Today I spoke to Hali M via the chat option on the Rotech website. She managed to find the problem & stayed with me until she finally had a resolution. I very much appreciated her efforts & I finally got a good feel for the company. Thanks again, Hali!
Spoke with Katela, from Sleep Central concerning a wrong heated hose that was sent to me with my supply order. She took care of my problem fast and in a friendly manner. I am very satisfied with the resolution to my issue. Keep up the great work!
My mom has used G&G Medical for her oxygen supply company for many years. When she lived in her home they serviced her concentrator and brought tanks as she needed them. Now she's in an assisted living center and they continue to provide her oxygen needs there on a regular basis. Also her family can pick up supplies as needed in the office where we always find the personnel to be friendly and helpful. Thank you G&G Medical.
Spoke with Stan Burke today. He was very polite, spoke clearly, took the time to walk me through steps, patiently and kind.
Thomas W was a great help on chat. Thank you for your support.
Frequently asked questions about Sleep Central
How is Sleep Central rated?
Sleep Central has a 4.8 star rating with 7,558 reviews.
When is Sleep Central open?
Sleep Central is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com