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Sheraton Salt Lake City Hotel
- Hotels
- Salt Lake City, UT
About this business
Location details
150 W 500 S, Salt Lake City, UT, 84101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the beginning everything was just a nightmare, specially for the price we paid!! My family and I had to wait hours after check in for my room to be ready, mind you my check in was at 4pm and I am traveling with a baby. Our TV was broken, the phone wasn’t working so we literally were not able to order room service or anything the first day, we had to Uber eats. The room had no microwave and the fridge was hot. Thankfully i had my own cooler for baby products. When I went down to complain the 2nd day and ask for a manager... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more
From the beginning everything was just a nightmare, specially for the price we paid!! My family and I had to wait hours after check in for my room to be ready, mind you my check in was at 4pm and I am traveling with a baby. Our TV was broken, the phone wasn’t working so we literally were not able to order room service or anything the first day, we had to Uber eats. The room had no microwave and the fridge was hot. Thankfully i had my own cooler for baby products. When I went down to complain the 2nd day and ask for a manager... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more
My friend booked a room at the AC Hotel in Tampa for a Monday night game Bucs game @$250. Two days later I tried to book a room, the rate went to $1400.00. If that is not price gouging I don't know what is. This should be against the law! Florida has rules for price gouging and hotels should be on the list!!
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
My friend booked a room at the AC Hotel in Tampa for a Monday night game Bucs game @$250. Two days later I tried to book a room, the rate went to $1400.00. If that is not price gouging I don't know what is. This should be against the law! Florida has rules for price gouging and hotels should be on the list!!
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
My friend booked a room at the AC Hotel in Tampa for a Monday night game Bucs game @$250. Two days later I tried to book a room, the rate went to $1400.00. If that is not price gouging I don't know what is. This should be against the law! Florida has rules for price gouging and hotels should be on the list!!
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Springhill Suites Winston-salem Hanes Mall - Winston Salem My recent stay at the SpringHill Suites in Winston-Salem was an absolutely terrible experience, and without a doubt, the worst hotel visit I have had in years. I was deeply disappointed with the hotel's service and amenities, and the issues started from the moment I arrived. To begin with, I was misled about the bedding accommodations on Expedia.com, and when I raised the issue with the hotel staff, they denied any wrongdoing. The first room we were given was nothing... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Springhill Suites Winston-salem Hanes Mall - Winston Salem My recent stay at the SpringHill Suites in Winston-Salem was an absolutely terrible experience, and without a doubt, the worst hotel visit I have had in years. I was deeply disappointed with the hotel's service and amenities, and the issues started from the moment I arrived. To begin with, I was misled about the bedding accommodations on Expedia.com, and when I raised the issue with the hotel staff, they denied any wrongdoing. The first room we were given was nothing... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Springhill Suites Winston-salem Hanes Mall - Winston Salem My recent stay at the SpringHill Suites in Winston-Salem was an absolutely terrible experience, and without a doubt, the worst hotel visit I have had in years. I was deeply disappointed with the hotel's service and amenities, and the issues started from the moment I arrived. To begin with, I was misled about the bedding accommodations on Expedia.com, and when I raised the issue with the hotel staff, they denied any wrongdoing. The first room we were given was nothing... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Marriott Bonvoy customer service is rude, unresponsive, and apathetic. They do not make things right when one of the Marriott properties treats customers poorly.
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Frequently asked questions about Sheraton Salt Lake City Hotel
How is Sheraton Salt Lake City Hotel rated?
Sheraton Salt Lake City Hotel has a 4 star rating with 3,580 reviews.
When is Sheraton Salt Lake City Hotel open?
Sheraton Salt Lake City Hotel is open now. It will close at 6:00 p.m.
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