Sheraton Salt Lake City Hotel

Christopher D 

on BBB

2 years ago

I booked a reservation with a Marriott, evidently in the fine small print the Resort was under renovations and the beach area of the Resort is eroding away!!! Oddly when I receive the Marriott’s welcome email (evidently this email is sent out to all their guests at a certain timeframe before your actual travel time as a “Welcoming” hello to their property. In this email the notifications of the eroding beachfront and renovation’s were spelt out in normal FONT which could be easily read and understood. At that point I contact... read more

Christopher D 

on BBB

2 years ago

I booked a reservation with a Marriott, evidently in the fine small print the Resort was under renovations and the beach area of the Resort is eroding away!!! Oddly when I receive the Marriott’s welcome email (evidently this email is sent out to all their guests at a certain timeframe before your actual travel time as a “Welcoming” hello to their property. In this email the notifications of the eroding beachfront and renovation’s were spelt out in normal FONT which could be easily read and understood. At that point I contact... read more

Harry M 

on BBB

2 years ago

My experience with them has left me feeling extremely disappointed, frustrated, and taken advantage of. The issue stems from the lies and deceit that took place during a purchase at this establishment. My family and I explained to the female representative at Marriott Fairfield about our disabled daughter's needs and the fact that we were unable to afford the timeshare. We have not used the timeshare because we have not been able to keep up with these increasingly high fees, and we tried to use it once but were unable to fin... read more

Harry M 

on BBB

2 years ago

My experience with them has left me feeling extremely disappointed, frustrated, and taken advantage of. The issue stems from the lies and deceit that took place during a purchase at this establishment. My family and I explained to the female representative at Marriott Fairfield about our disabled daughter's needs and the fact that we were unable to afford the timeshare. We have not used the timeshare because we have not been able to keep up with these increasingly high fees, and we tried to use it once but were unable to fin... read more

Erica S 

on BBB

2 years ago

I stayed at this location on June 15-17. I was charged twice which I brought to their attention and was refunded back the money. What I was so upset about is that kids were running up and down the hallways beating on room door I was in. This was brought to the staff’s attention and nothing was resolved. This went on until the day I checked out which was on Sunday morning June 18th. The food for breakfast was cold and the bacon was half cooked. The vending machines and microwave were not working. One of the towels in the bath... read more

Kevin L 

on BBB

2 years ago

I normally been staying with the Marriott chains for the last year or longer. Making it more of a habit to choose them. I normally give the hotel my rewards number and Marriott chains credit card for billing. Normally they send out a email with my receipt that day. I had to leave in a rush that morning around 4:30am. Nobody was at the desk during checkout, and office door closed. I figured that they will email me my receipt. Just like the last 10 times. But nothing happened. I need that receipt for work. To get reimburse. I ... read more

Erica S 

on BBB

2 years ago

I stayed at this location on June 15-17. I was charged twice which I brought to their attention and was refunded back the money. What I was so upset about is that kids were running up and down the hallways beating on room door I was in. This was brought to the staff’s attention and nothing was resolved. This went on until the day I checked out which was on Sunday morning June 18th. The food for breakfast was cold and the bacon was half cooked. The vending machines and microwave were not working. One of the towels in the bath... read more

Kevin L 

on BBB

2 years ago

I normally been staying with the Marriott chains for the last year or longer. Making it more of a habit to choose them. I normally give the hotel my rewards number and Marriott chains credit card for billing. Normally they send out a email with my receipt that day. I had to leave in a rush that morning around 4:30am. Nobody was at the desk during checkout, and office door closed. I figured that they will email me my receipt. Just like the last 10 times. But nothing happened. I need that receipt for work. To get reimburse. I ... read more

Kevin L 

on BBB

2 years ago

I normally been staying with the Marriott chains for the last year or longer. Making it more of a habit to choose them. I normally give the hotel my rewards number and Marriott chains credit card for billing. Normally they send out a email with my receipt that day. I had to leave in a rush that morning around 4:30am. Nobody was at the desk during checkout, and office door closed. I figured that they will email me my receipt. Just like the last 10 times. But nothing happened. I need that receipt for work. To get reimburse. I ... read more