Sheraton Salt Lake City Hotel

Somaliah W 

on BBB

2 years ago

I wish I could give zero stars! My daughter was at girls night here, about 5-7 teenage girls. The night supervisor named "Holly" came to the door accusing them of having a party and of smoking marijuana while she her self had a vape in her hand. They said they would turn down the music and she began to argue with them, as she continued to smoke her vape she began yelling at them and then said she was calling the police. My daughter immediately called me to come and get her. While on my way I told her to keep me on the phone,... read more

Somaliah W 

on BBB

2 years ago

I wish I could give zero stars! My daughter was at girls night here, about 5-7 teenage girls. The night supervisor named "Holly" came to the door accusing them of having a party and of smoking marijuana while she her self had a vape in her hand. They said they would turn down the music and she began to argue with them, as she continued to smoke her vape she began yelling at them and then said she was calling the police. My daughter immediately called me to come and get her. While on my way I told her to keep me on the phone,... read more

Jacqueline G 

on BBB

2 years ago

Stay June 23-25, 2023 JW MARRIOTT ORLANDO BONNET CREEK RESORT & SPA My stay at JW Marriott Orlando Bonnet Creek was deeply disappointing, and I will never return. I urge others to avoid this resort as well. Snobby customers and front desk staff overshadowed the few pleasant interactions I had with overworked bartenders and a charter bus driver who wasn't even employed by JW Marriott. The resort's exorbitant fees, totaling a minimum of $300 for a two-night stay, were concealed until I asked or requested fine print. Parking fe... read more

dave k 

on BBB

2 years ago

I wish I could give negative, or ero stars, but this site forces me to give one star. I had 119,00 points expired without warning, no remedy, just free money to Marriott. Nothing they can do. Of course they could reinstate my points, but that is impossible, according to their staff. Worst rewards program ever. Will never stay at a Marriott property again and will advise all others not to. 

Dave K 

on BBB

2 years ago

I wish I could give negative, or ero stars, but this site forces me to give one star. I had 119,00 points expired without warning, no remedy, just free money to Marriott. Nothing they can do. Of course they could reinstate my points, but that is impossible, according to their staff. Worst rewards program ever. Will never stay at a Marriott property again and will advise all others not to. 

dave k 

on BBB

2 years ago

I wish I could give negative, or ero stars, but this site forces me to give one star. I had 119,00 points expired without warning, no remedy, just free money to Marriott. Nothing they can do. Of course they could reinstate my points, but that is impossible, according to their staff. Worst rewards program ever. Will never stay at a Marriott property again and will advise all others not to. 

Jacqueline G 

on BBB

2 years ago

Stay June 23-25, 2023 JW MARRIOTT ORLANDO BONNET CREEK RESORT & SPA My stay at JW Marriott Orlando Bonnet Creek was deeply disappointing, and I will never return. I urge others to avoid this resort as well. Snobby customers and front desk staff overshadowed the few pleasant interactions I had with overworked bartenders and a charter bus driver who wasn't even employed by JW Marriott. The resort's exorbitant fees, totaling a minimum of $300 for a two-night stay, were concealed until I asked or requested fine print. Parking fe... read more

Jacqueline G 

on BBB

2 years ago

Stay June 23-25, 2023 JW MARRIOTT ORLANDO BONNET CREEK RESORT & SPA My stay at JW Marriott Orlando Bonnet Creek was deeply disappointing, and I will never return. I urge others to avoid this resort as well. Snobby customers and front desk staff overshadowed the few pleasant interactions I had with overworked bartenders and a charter bus driver who wasn't even employed by JW Marriott. The resort's exorbitant fees, totaling a minimum of $300 for a two-night stay, were concealed until I asked or requested fine print. Parking fe... read more

Christopher D 

on BBB

2 years ago

I booked a reservation with a Marriott, evidently in the fine small print the Resort was under renovations and the beach area of the Resort is eroding away!!! Oddly when I receive the Marriott’s welcome email (evidently this email is sent out to all their guests at a certain timeframe before your actual travel time as a “Welcoming” hello to their property. In this email the notifications of the eroding beachfront and renovation’s were spelt out in normal FONT which could be easily read and understood. At that point I contact... read more