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Sheraton Grand Chicago

4.0

About this business

Located on Chicago's Riverwalk entertainment district, the recently renovated Sheraton Grand Chicago offers well-appointed rooms with stunning views. Additional amenities include superb restaurants, an indoor pool and 125,000 square feet of venue space. 

Location details

301 E North Water St, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0290 reviews
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Inger Kookie Coleman-Moses's profile image
Inger Kookie Coleman-Moses 
7 years ago

Enjoyed my stay @ the hotel. Everything was so positive and the staff was hospitable. Will return once I come to Chicago again. 

Airin Bragagnini's profile image
Airin Bragagnini 
7 years ago

I cant thank the early morning staff enough!! They let us check in early. Got my king size gorgeous bed. It was like sleeping on clouds!! The service impeccable. Hotel is nice and clean. Parking is overpriced in Chicago! All properties should revisit that! Will always be back :) 

Lareen Gholson Bittourna's profile image
Lareen Gholson Bittourna 
7 years ago

Unfortunately we had to ask 2 times to have our room cleaned yesterday and we left the room by 10:30 am. Yes they were busy because of two conferences but at 5pm we shouldn't have had to ask again. Other than that, loved the bed and pillows. Amazingly comfortable. 

Mike Becker's profile image
Mike Becker 
7 years ago

Generally a good experience.Foodservice could have used a mid range outlet. You could only chooe between a limited menu, overpriced coffee shop which was not open for dinne,. or Don Shula's Steakhouse, which was excellent. Why not open the lobby bar earlier, serve lunch there; missing a lot of business. Rooms were smaller than I would have expected, but nice.Meeting and banquet service was good. Staff was outstanding, friendly,, helpful. 

Matt Davis's profile image
Matt Davis 
7 years ago

nice place..horrible banquet style lunch....potato salad had hard potatoes and Pasta salad had uncooked pasta and zero flavor. Chick Pee soup was plain awful. 

Clark Biggers's profile image
Clark Biggers 
7 years ago

Best Sheraton in the chain. Usually a dilapidated brand of hotels. Only problems - pool is a little small for lap swimming. And thermometers in room seem to turn off at night and I woke up hot. 

Barbara Belmont Osborne's profile image
Barbara Belmont Osborne 
7 years ago

Wonderful experience! Staff are friendly people, rooms are clean and well appointed. Meetings have gone smoothly! Thank you. 

Edward M. Moore's profile image
Edward M. Moore 
7 years ago

The Sheraton Grand is my Chicago home. I always stay at the Sheraton Grand when I travel to Chicago. The staff exceeds my expectations and the rooms are clean, and offer many amenities. I give the Sheraton Grand my highest review. 

Lew Steinhoff's profile image
Lew Steinhoff 
7 years ago

The Sheraton Grand Chicago was a grand experience. It was the perfect place for our Offsite and the Kaily in Event Management and Emily in sales were super to work with in helping us get the right room for our event. The staff at the hotel were super nice and very helpful. The food in the restaurants was excellent too. 

Frequently asked questions about Sheraton Grand Chicago

How is Sheraton Grand Chicago rated?

Sheraton Grand Chicago has a 4 star rating with 290 reviews. 

When is Sheraton Grand Chicago open?

Sheraton Grand Chicago is closed now. It will open tomorrow at 9:00 a.m. 

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