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Sheraton at the Falls

4.1

About this business

With comfortable rooms and suites, our full-featured hotel is connected to the Seneca Niagara Resort & Casino, and just steps away from Niagara Falls, The Conference & Event Center Niagara Falls and the Canadian border. 

Location details

300 3rd St, Niagara Falls, NY, 14303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.15,279 reviews
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Jasmine Stokes's profile image
Jasmine Stokes 
9 years ago

The hotel was conveniently located to the falls (10 minute walk). The restaurant in the hotel was amazing. It was right across the street from the casino as well which we took apart in. Our room was very outstanding from the very comfortable bed to the great view of the fireworks that were happening on Niagara falls. The staff were very welcoming and had smiles on their faces as soon as you walked through the door. I was on the 5th floor and im not sure what scent you had up there this past weekend (06/03/16) but omg did it ... read more

Hee Jung Park's profile image
Hee Jung Park 
9 years ago

I was very unpleasant with staying at Sheraton at The Falls Hotel, Niagara Falls, NY. I was traveling with my parents to celebrate my graduation. We had stayed there from May 26th to 29th. After staying the first night, I found my parents were bitten by bugs, which obviously happened due to the bed because my parents slept on the bed and I slept on the extra bed. Of course I was fine. I called the manager but she asserted that my parents must be bitten by bugs outside, not from the hotel room because nothing was seen on the ... read more

Samantha Leigh's profile image
Samantha Leigh 
9 years ago

Pool was under renovation , along with some other parts of the hotel , but no major complaints which is always a plus . Family suite was nice and the coupons with the groupon package made the price worth it . 

Heather Jones's profile image
Heather Jones 
9 years ago

Great experience! Fast and courteous staff. Requested a quiet room, quietest hotel stay I've ever experienced. My preferred member status got us access to the club room. Free breakfast, unlimited access to snacks and drinks (free), and happy hour 5-7 with a nice spread of appetizers and free wine and beer. 

Leslie Eadie Ranaldi's profile image
Leslie Eadie Ranaldi 
9 years ago

The absolute best hotel I've ever stayed in throughout my life. The staff, the comfort, the atmosphere is exceptional! My husband and I celebrated our 25th anniversary here and loved every minute. Would give more than 5 stars if I could! 

Felicia Reddick's profile image
Felicia Reddick 
9 years ago

Love it, love it. Been there a few times. There's a deal going on now. Seems there always is. Check it out. Especially the Girlfriend package. 

Vanessa Lynn's profile image
Vanessa Lynn 
9 years ago

Had a horrible night of no sleep with partying folks next door. The walls are thin. I made several phone calls to the front desk & nothing was done. Then I get home and they have charged my card extra money for no reason. I call to find out whats going on and getting no answers. Will never stay there again! 

Kathy Roberts's profile image
Kathy Roberts 
9 years ago

The rooms were nice. My daughter and I stayed there. But the evacuation at 230 in the morning outside into some very cold temperatures was not. This happened this past Saturday the 2nd of January. Never did find out what had happened. And I'm sure it was for our safety. I think a percentage off our room would have been nice. Defiantly unable to sleep after that. 

Julie Goy's profile image
Julie Goy 
9 years ago

We enjoyed our stay! The room was great (most comfortable hotel bed I've ever slept on). We got a great deal on groupon for the room and the groupon also included food & drink vouchers for Rainforest Cafe & TGI Fridays and oh yes, wine tasting at pretty much any of the wineries in the area ( A Gust of Sun is the closest and had the best reviews). Kitchener, On 

Frequently asked questions about Sheraton at the Falls

How is Sheraton at the Falls rated?

Sheraton at the Falls has a 4.1 star rating with 5,279 reviews. 

When is Sheraton at the Falls open?

Sheraton at the Falls is closed now. It will open on Monday at 9:00 a.m. 

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