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Sheraton at the Falls

4.1

About this business

With comfortable rooms and suites, our full-featured hotel is connected to the Seneca Niagara Resort & Casino, and just steps away from Niagara Falls, The Conference & Event Center Niagara Falls and the Canadian border. 

Location details

300 3rd St, Niagara Falls, NY, 14303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.15,279 reviews
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Jess Olle's profile image
Jess Olle 
8 years ago

Where do I begin? For the price we're paying to stay here, we should at least be able to stay in a room that doesn't have a giant crack in the ceiling, a bathroom door that's all busted up, and we could do without the giant burn mark in the perfect shape of an iron in the carpet. There were still crumbs on the floor from previous guests and holes all over the walls from where pictures were hung before. The price you're paying for these outdated and old rooms is ridiculous. I...Continue Reading 

Rachelle Hopkins's profile image
Rachelle Hopkins 
8 years ago

My room was clean the front desk personal was very friendly and attentative to my needs 

Peggy Simpson-Mosley's profile image
Peggy Simpson-Mosley 
8 years ago

I had an enjoyable time. It's a great feeling ti be with great people Sheraton At The Falls 9 clean and great service! 

Luigi Ortigi's profile image
Luigi Ortigi 
8 years ago

This place is a dump wk for the owners for years and quit ... Bed bugs bad place 

Tammy Dilcher's profile image
Tammy Dilcher 
8 years ago

Worst experience of my life. Will never stay there again our family was there for a wedding customer service were rude, power went out,refrigerators unfroze water all over floor stunk terrible rooms were leaking. They need to revamp this hotel and work on revamping their employees from to to bottom. 

Fatima Pipic's profile image
Fatima Pipic 
8 years ago

Very nice place to spend few days away from home rooms are clean beds comfy and stuff extremely friendly.Best location to stay when visiting falls 

Shira Temple Dial's profile image
Shira Temple Dial 
8 years ago

The Hotel gets 5 stars but the Fridays gets a -5. Unlimited $10 apps where gross and after ordering 3 unlimited apps a kid meal grand total was nearly $100! Wtf...manager only have made us right server acted as if she didn't care. I will never come back to this Fridays. We had a big party of 12 6 adults 6 kids. The tip was based on what your bill would have been of you ordered apps at regular price. Beware of Fridays unlimited apps it's a trick and you will pay more. Totally dissatisfied. 

Linda Chilly's profile image
Linda Chilly 
8 years ago

This place is home....staff fabulous and SPG lounge.... Courtney the manager a true gentleman � 

Christine Stankus Tedder's profile image
Christine Stankus Tedder 
8 years ago

Great stay. Associates were very polite and genuine. The room was top notch. Bed really comfy. In the T.G.I.Fridays the server, Sam was terrific. Food was wonderful but way overpriced. I would definitely stay here again. 

Frequently asked questions about Sheraton at the Falls

How is Sheraton at the Falls rated?

Sheraton at the Falls has a 4.1 star rating with 5,279 reviews. 

When is Sheraton at the Falls open?

Sheraton at the Falls is open now. It will close at 6:00 p.m.  

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