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Sheraton at the Falls

4.1

About this business

With comfortable rooms and suites, our full-featured hotel is connected to the Seneca Niagara Resort & Casino, and just steps away from Niagara Falls, The Conference & Event Center Niagara Falls and the Canadian border. 

Location details

300 3rd St, Niagara Falls, NY, 14303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.15,279 reviews
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Josie Lito Bailon's profile image
Josie Lito Bailon 
8 years ago

The best place to stay. Very clean, very friendly people and close to everything. 

Angel Logan's profile image
Angel Logan 
8 years ago

Thank you Sheraton at the Falls for making our wedding anniversary extra special! 

Vickie Pieper's profile image
Vickie Pieper 
8 years ago

It's an older hotel so the walls,ceiling and floors are thick and well insulated. I did not hear the people in the other rooms, nor was I bothered by people walking above. Bed was very comfortable, nice down pillows. Room was spacious, has a mini fridge and a microwave as well as 2 comfortable chairs, a desk and desk chair, a chest of drawers, a king bed and 2 nightstands with plenty of room to move around. Bathroom had a nice sized shower and adequate size. Some things need up dating and they are working on them. Staff were... read more

Sharon Jackson's profile image
Sharon Jackson 
8 years ago

Great pet friendly place to stay! Close to the falls, Casino and many other fun spots! 

Tanya Seffens's profile image
Tanya Seffens 
8 years ago

I attended for a work conference last week, and the stay was wonderful until I left when the hotel charged me fees from the conference that I did not pay for. I spoke with several staff who told me it was an accident and I would be refunded. I found out that I was not the only person this occurred with, and when I asked what compensation could be offered they offered to "add some points" on a "rewards card". I declined and said I did not have a rewards card, and was told "sorry, and to take it up with my bank". I have since ... read more

Mike Stinson's profile image
Mike Stinson 
8 years ago

Fantastic staff. The girl at the front desk is phenomenal. I'm so impressed how friendly everyone was. Room was nice and location is central and close to the casino. Thank you Sheaton for an enjoyable stay 

Brandi Clark's profile image
Brandi Clark 
8 years ago

I just stayed this last weekend the first night was terrible. The lady at the front desk was really rude and talked to me like I was a little kid. Then to top it off she put us in the wrong room then told us that she couldn't fix it until the next day. The pool was amazing and loved the shark tank. Plus it is only a 7 minute walk from the falls. So besides the first day it was great. 

Elizabeth Rosario's profile image
Elizabeth Rosario 
8 years ago

Awesome clean very friendly staff pool nice and warm I suggest it to everyone 

Miranda Toby Hays's profile image
Miranda Toby Hays 
8 years ago

This hotel is a wonderful stay. Excellent staff, house keeper are amazing. The only complaint isn't really something to complain about. But the coffee maker in our room was a little dirty, but nothing a disenfectent wipe wont fix. 

Frequently asked questions about Sheraton at the Falls

How is Sheraton at the Falls rated?

Sheraton at the Falls has a 4.1 star rating with 5,279 reviews. 

When is Sheraton at the Falls open?

Sheraton at the Falls is open now. It will close at 6:00 p.m.  

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