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Sears Auto has knowledgeable sales and service associates that provide solutions that best fit your needs. Sears provides fast service. Drive in service, walk-ins or appointments are welcome / available. Sears is conveniently open 7-days a week, including nights, and you can shop for your other needs while you wait. Excellent value. Guaranteed lowest tire prices. Wide assortment of tires and brands to choose from such as Michelin, Goodyear, Bridgestone, Falken, BF Goodrich, DieHard and Craftsman. Over 850 locations nationwid... read more
77 Rockingham Park Blvd, Salem, NH, 03079, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Sears Home Service Review…….100% horrible. Let’s start with the poor quality of the $2700 Kenmore “Elite” refrigerator. Four major repairs in under 3 years. We purchased it in September of 2016 and in May of 2017 it stopped working for the first time. It took two weeks to get the Sears Home Services repair tech to show up and a circuit board was replaced. It took about 10 minutes to replace the board. The second problem happened 7 months later in December of 2017 when the icemaker sprung a leak. Again, two weeks to get the S... read more
Don't trust the warranties on any of their appliances! We are having lots of trouble getting our washer fixed. Called them on August 2nd, the tech came to look at the machine on August 12th, said the pump was out on the washer. So they ordered it, and it came in right away, like the 14th. On the 12th he said he would be back on August 26th to put it in. On August 23rd, I received a text stating they had to move our appointment to the 4th of September cause the tech didn't get it in. So another tech came today (Sept 4th). Sai... read more
Purchased a Kenmore refrigerator in February 2019. Has been broken since July 26th. Not working at all warranty for one year. We have 1.5 year old twins and a 11 and a 8 year old also with no refrigerator for food or keep their insulin cold. It took 14 days for your tech to come out and order the wrong part. Also he nearly Burt our house down by leaving the refrigerator plugged in causing auto defrost to catch insulation on fire At 2am. Have spent over $100 dollars on ice , over $400 of food go bad. Had to eat take out for 3... read more
Zero Stars! A & E Factory Services was scheduled to repair our LG refrigerator and never showed up. They then rescheduled our appointment for a week later and again, failed to show up! I took days off from work for these appointments! Both times they called after their scheduled appt. times and said they couldn't do it and now they scheduled us for another week out again!! I am sure they will not show up and they couldn't care less when you call regarding these issues. Horrible customer service!
Do not hire this company they cost more money and their customer service is garbage! I left HSA home warranty for Sears home warranty after speaking to customer service and convince me that they were an excellent provider. I have had a freezer broken now for a month because they keep contracting companies you don’t for fill the reporting obligation and leave us in the dark for weeks at a time. Sears finally decided to send out an actual Sears pay technician to come fix my freezer after two failed attempts to hire a contracto... read more
I would not give this company A SINGLE STAR, except the system requires that you mark it. Sears and Kenmore are scamming buyers every day. DO NOT purchase appliances from these companies. Not only will they charge you premium prices for their product, but will not stand behind the product. My 3 year old refrigerator (kenmore elite- that at the time was the top consumer report product) fell under warranty, but STILL cost over $500 for the "service call". The repair man told us that it was a "known issue" that had been reporte... read more
Sears has gone another level down in customer service. I cannot understand why it takes 3 to 4 hours to get to talk with a rep that knows what to do? It seems everyone is new and answers to questions are different from rep to rep.? I have had repairs done and have been completed but its never easy. My last repair, for a elite stainless microwave that matched the elite gas stove and counter tops counter oven dishwasher. The 10 year old microwave went down and I was offered a GE over the oven microwave that did not match and w... read more
Do not purchase a Sears Protection Plan! I purchased a Sears Kenmore Ultra Wash Dishwasher in July 2016. I also purchased a 5 year Sears Protection Plan for $199 at that time. The Plan states ,"At your request we will replace your covered product after three separate product failures and a fourth repair is required due to defects in parts or workmanship within a continuous 12 month the product would be covered by this agreement". 1st service call from Sears was May 30, 2019. The problem with the Dishwasher was that it would ... read more
They will not honor the points offered on their credit cards.
Sears Auto Center has a 1.2 star rating with 582 reviews.
Sears Auto Center is closed now. It will open tomorrow at 8:00 a.m.
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